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by Dr Cool
Sat Mar 17, 2018 3:40 pm
Forum: Kitesurfing
Topic: Is it fair? tell me what you think...
Replies: 20
Views: 4159

Re: Is it fair? tell me what you think...

https://sealandkites.com/ OK Guys, if you order anything through this site, beware that you will receive a product that may be a year older than what you ordered. They might refund and pretend it was not intentionnal. :roll: :roll: :roll: If outside US, not worth it because of shipping and taxes. Di...
by Dr Cool
Wed Mar 14, 2018 6:20 pm
Forum: Kitesurfing
Topic: Is it fair? tell me what you think...
Replies: 20
Views: 4159

Re: Is it fair? tell me what you think...

Sorry that happened to you, Dr Cool. I can't (and shouldn't) comment on whether or not what happened might seem shady, since I know this wasn't us. What I can say is that I know we sometimes (or more often ;) ) get things wrong on the website. We do our best to keep things current and correct, but ...
by Dr Cool
Mon Mar 12, 2018 9:53 pm
Forum: Kitesurfing
Topic: Is it fair? tell me what you think...
Replies: 20
Views: 4159

Re: Is it fair? tell me what you think...

If you're not getting anywhere with the shop. Give them a choice to sort out the problem within say 7 days or get in touch with your card issuer. If it's VISA, then you have a high chance of getting your money back. I think I've already given up :( I'm in France, they're is the US. It will just lea...
by Dr Cool
Sun Mar 11, 2018 2:46 pm
Forum: Kitesurfing
Topic: Is it fair? tell me what you think...
Replies: 20
Views: 4159

Re: Is it fair? tell me what you think...

What drives me mad is that in retrospect I obviously clicked on an offer for 2017 gear. How could I Miss this big bold 2016? I'm not blind :) They tried to make me think that I was going crayzy They changed it afterwards as they did on the mails. And yes they accept refund but not for shipping and o...
by Dr Cool
Sat Mar 10, 2018 9:51 pm
Forum: Kitesurfing
Topic: Is it fair? tell me what you think...
Replies: 20
Views: 4159

Re: Is it fair? tell me what you think...

Its clear they are 2016 by the big bold print. It was obviously changed. At that time it was written 2017. How could I not see it, there is a big bold print as you say knowing they had made a mistake with the picture then you are trying to take advantage of them. Why would I be doing this. I'm in F...
by Dr Cool
Sat Mar 10, 2018 9:31 pm
Forum: Kitesurfing
Topic: Is it fair? tell me what you think...
Replies: 20
Views: 4159

Re: Is it fair? tell me what you think...

They are absolutely 100% in the wrong from any angle you look at it. Could be an honest mistake, but if it were they should literally jump at the chance to correct it . If they don't. Name and shame my friend with my full worthless blessing. Kudos for not throwing them under the bus right away, but...
by Dr Cool
Sat Mar 10, 2018 9:20 pm
Forum: Kitesurfing
Topic: Is it fair? tell me what you think...
Replies: 20
Views: 4159

Re: Is it fair? tell me what you think...

Have seen so many disgruntled consumer complaints on here over the years and so many times its such a lame attempt to cover up user error or just get free shit by badmouthing a shop or brand. This aint one of those times. If the pic is of 2017 and the text for 2016, there is already an issue on the...
by Dr Cool
Sat Mar 10, 2018 4:59 pm
Forum: Kitesurfing
Topic: Is it fair? tell me what you think...
Replies: 20
Views: 4159

Re: Is it fair? tell me what you think...

Okay fair enough If its been changed then you have a legitimate claim and should not waste more time. Contact the store and ask them to make it right. I've done that, but so far it hasn't gone far... I cannot show you the exchange of mails that would reveal the name of the shop which I'm of course ...
by Dr Cool
Sat Mar 10, 2018 4:53 pm
Forum: Kitesurfing
Topic: Is it fair? tell me what you think...
Replies: 20
Views: 4159

Re: Is it fair? tell me what you think...

jakemoore wrote:
Sat Mar 10, 2018 3:43 pm
Is there a material difference between 16 and 17?
probably not a lot.
but I prefer the look of 2017
and I paid for a 2017 model.
by Dr Cool
Sat Mar 10, 2018 4:51 pm
Forum: Kitesurfing
Topic: Is it fair? tell me what you think...
Replies: 20
Views: 4159

Re: Is it fair? tell me what you think...

Its clear they are 2016 by the big bold print. If you ordered them knowing they had made a mistake with the picture then you are trying to take advantage of them. You obviously knew based on your above post... buyer beware. I am sure this is not the first time you felt wronged... I have a feeling t...

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