I'm glad to see you're on the forum. I've looked up a Slingshot warranty, and it has the same clause regarding no coverage from breakage due to impact. Yet, Slingshot, Naish and most other companies seem to have been replacing boards no questions asked. Your warranty specifies impact as being caused by "kiteloops". I don't even do kiteloops. But I've been kiting long enough to know that I land 90% softer than the majority of kiters out there.
Answer me this: I realize that like an insurance policy, the word "impact" is there to protect you from having to replace every board that breaks and you don't want to set a precedent, but what about a user who likes your products, speaks highly of your products to his friends, pays retail price for your products, uses your products as they're intended to be used, but when he breaks your board that's less than a year old, why do you tell him he is SOL? Again, I really like your boards but I honestly can not afford to buy a new board every year at $500+ a pop. The point is, with such huge profit margins, why would you not offer the same service that every other company seems to offer?
Secondly, if you interpret the word "impact" in its absolute sense then the instant someone puts a board on their feet, any possible warranty for future breakage disappears, b/c technically they've put impact on their board the first time it hits the water. While insurance companies try to get away with the same BS, they also apply a reasonable man standard to each situation.
Here's the slingshot warranty http://buyslingshotsports.com/s.nl/sc.2 ... ry.2258/.f
" onclick="window.open(this.href);return false;