yes, very important!PS: just make sure that you note even the smallest scratch or anything that could look like, might save your ass big time in case you really add some scratches
I finally got the money back. My cc company recovered it.Caesar wrote:I rented a car for 7 weeks from "Fortaleza Rent A Car" (R$50.00 per day for a Gol- the Brazilian version of the VW Golf).
After I returned the car (the guys signed the contract that the car was returned fine) the bandits charged my credit card R$1800.00 despite all bills were paid. I rang and asked why and they made excuses it would be refunded. The next day still no refund. I rang up again and they came up with stories that I had driven the car to Jeri and therefor the security bond was charged and is not refundable. I asked how he came up with that story and he hang up and never answered the phone again (my departure was on the next following day).
I contacted my cc company who is still trying to recover the money (I'm back since a month now).
You better pay a few more bucks and rent from the Cumbuco service station or any of the hotels in Cumbuco who will take care in case something goes wrong.
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