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 Post subject: Cabrinha Line Replacement Announcement
PostPosted: Fri Dec 10, 2010 1:02 pm 
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Cabrinha News:

Cabrinha Line Replacement Announcement

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We are implementing a complimentary upgrade of all 2011 Cabrinha monofilament wound line sets. These fly lines were delivered as standard equipment on all early season 2011 Cabrinha Powerdrive IDS Control Systems.

This upgrade is not mandatory but it is highly recommended and absolutely free. We are offering a replacement set of higher quality Dyneema lines in exchange for your original set of monofilament wound lines.

The reason for this upgrade is that the supplier of the original monofilament wound lines could not consistently control the stretch of the lines from one set to the other. Even if you have not experienced any stretch in your original set of lines we still recommend that you take us up on this upgrade offer.

The new line set is a much higher quality & performance line set. In fact, the front lines have the lowest elongation we can find in the market.

You can receive your upgrade line sets at any authorized Cabrinha dealer by bringing in your original monofilament wound line set. We will not be able to replace any line sets without receiving the original lines as proof of purchase.

The original Cabrinha monofilament wound lines are identified by the red and grey monofilament threads.

The newer upgraded line set will have red (front line) and grey (rear line) Dyneema woven strands. If your kite came delivered with these lines there is no need to upgrade.

Click Here to download a printable version on how to replace the line sets.

We hope you enjoy the increased performance of your new Cabrinha kite with the complimentary upgrade in flying lines.

Video instructions on how to replace the line sets.



See you on the water,
Cabrinha Dev Staff


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 Post subject: Re: Cabrinha Line Replacement Announcement
PostPosted: Fri Dec 10, 2010 2:51 pm 
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In other industries this is called a RECALL


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 Post subject: Re: Cabrinha Line Replacement Announcement
PostPosted: Fri Dec 10, 2010 3:18 pm 
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I define a recall as something that has failed or is going to fail. The job of a line is pretty simple.

Cabrinha went with a new line for 2011, and just wasn't happy with the result. Props on Cabrinha for stepping up and finding what they wanted in the first place. Super strong lines with little to no stretch.

If they were to define it as a recall, then consumers would be led to believe that the original lines were going to fail and that simply isn't the case. They just want what's best for their customers, hence an upgrade is being offered.


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 Post subject: Re: Cabrinha Line Replacement Announcement
PostPosted: Fri Dec 10, 2010 3:28 pm 
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Seeing how the current lines have unpredictable stretch characteristics, it is fair to say that this could lead to problems. This is a better safe then sorry move by Cabrinha. No bad on them as they are taking the correct actions to rectify it. My problem is when people start dancing around with clever wording and catch phrases trying to call it anything but what it is- a recall. I am also concerned about if other companies that use this "bad" line?


Last edited by shawntkeating on Fri Dec 10, 2010 4:12 pm, edited 1 time in total.

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 Post subject: Re: Cabrinha Line Replacement Announcement
PostPosted: Fri Dec 10, 2010 4:06 pm 
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every time a company has a problem with something and they step up, we should be thankful and be happy for honesty. Way worse is having a problem and denying it, so kitebuddies could get hurt!

And lines are not cheap! So it costs Cabrinha a lot of money!

Thx Cabrinha!

PS: guys, don't sell those replaced lines on ebay to someone who does not know, if Cabrinha doesn't want them back


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 Post subject: Re: Cabrinha Line Replacement Announcement
PostPosted: Fri Dec 10, 2010 7:01 pm 
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Thank you, Cabrinha, for handling this matter in a customer friendly manner.

Rb


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 Post subject: Re: Cabrinha Line Replacement Announcement
PostPosted: Fri Dec 10, 2010 7:01 pm 
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Location: Kailua, Hawaii, currently riding EH and OR kites (2013 Razor rocks!)
fdvj wrote:
In other industries this is called a RECALL

Careful... the Cabrinha-holics will call you a pimp....

Hey! Did'cha hear the one about the Pro's on raceboards taking home all the bacon at a local neighborhood charity kite racing event featuring mostly local crew riding twin tippers? Good story that one! I think there was a press release on it somewhere..... (ALERT: This allusion is full of intentional hyperbole and potential misinformation intended as a form of caricature and satire. It' s contents are not to be taken literally by anyone out there, especially those with manufacturer tatoos etched into their hearts.)

:rollgrin:

It is nice to see a recall on a manufacturing defect. Kudos to Cabbie. Good job guys for stepping up and fixing a problem.
:thumb:


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 Post subject: Re: Cabrinha Line Replacement Announcement
PostPosted: Fri Dec 10, 2010 9:02 pm 
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Joined: Thu May 06, 2010 12:50 pm
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good, noble move from Cabrinha. Market trends dictate to do so as too much changed in our industry last years. Nevertheless that company is in never ending search to buy the cheapest material and to sell it at the highest price to the final customer


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 Post subject: Re: Cabrinha Line Replacement Announcement
PostPosted: Sat Dec 11, 2010 12:29 am 
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If you purchase a 2011 kite, from today forward, will the bars have the new updated lines?

Thanx
B


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 Post subject: Re: Cabrinha Line Replacement Announcement
PostPosted: Sat Dec 11, 2010 12:39 am 
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Joined: Fri Jan 18, 2008 3:56 am
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Location: Oahu, Hawaii
I totally agree with Toby's comment:

"every time a company has a problem with something and they step up, we should be thankful and be happy for honesty. Way worse is having a problem and denying it, so kitebuddies could get hurt!"

I bought an early season 2011 Cab kite so I'm one of those affected. Sure, it's a bit of a hassle to replace the lines, but I'd much rather do this than have Cabrinha put their head in the sand and pretend the problem didn't exist (& let me sort it out myself if the lines were to stretch more than normal...).

The last thing we want for the kite industry is for companies to NOT do something like this when a problem occurs due to the potential for negative publicity.

So, thanks to Cabrinha.


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