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KITEAID is proud to announce a joint venture with EPIC KITES. We are happy to associate ourselves with EPIC KITES as we believe they have always focused on quality and customer service. Following this philosophy, when you purchase a 2011 EPIC kite you will now find a custom KITEAID repair kit inside the bag at no extra cost.

Be sure to go try one of these kites as the performance is outstanding and the quality is exceptional.

Good wind!

A good news
But I think your creditibility is very important to make notice to start clean,
for a fresh customer service so people would believe.
Probably you'd like business with your disappointed customers and others from the past.
So, finally are you going to compromise and deliver those kites and bars
you have been owing, they paid for

DrLW

kiteaid wrote:when you purchase a 2011 EPIC kite you will now find a custom KITEAID repair kit inside the bag at no extra cost.

Humm.... do wee look so dumb?.... there is nothing free in our world today...
Some brands are now selling kitebag and pump separately
Anyway... an Epic kite is not on my wishing list, even if "performance is outstanding and the quality is exceptional"

Good news is that I'm gonna spot the EPIC riders now, in case I need assistance with repair stuff

Phil
Have Fun &Ride Safe

Hello "DrLightWind",
I am sorry but I don't understand your comment above.
We just partnered up with KITEAID so we can make your experience with EPIC kites even better. If unfortunately you damage your kite while kiting you have a great product with KITEAID to put you back on the water with no downtime.
Here at EPIC kites we strive to be the best in QUALITY, PERFORMANCE, and CUSTOMER SERVICE.
So your post doesn't make sense. Can you please clarity this? Thank you very much and Merry Christmas.

Hello Mr. Phil,
I just wanted to let you know that the deal we made with KITEAID won't affect the pricing on the EPIC kites. We are absorbing the cost just to help the customers out.
The price of the 2011 kites are the same then 2010.

Awesome partnership. It would be really cool to see more teaming up in the future. Kitelife protectant would be another cool partnership. Even if the customer purchasing the kite got a discount from the other company, I still think that would be really cool. Sounds like Epic/KiteAid are doing this one for free for the customer.
Epic also includes an extra set of 15m lines with their Renegade... Not many companies offering extra free useful products when you order a kite.

DrLightWind wrote:A good news
But I think your creditibility is very important to make notice to start clean,
for a fresh customer service so people would believe.
Probably you'd like business with your disappointed customers and others from the past.
So, finally are you going to compromise and deliver those kites and bars
you have been owing, they paid for

DrLW

Dude.... your talking about ECLIPSE... not epic kites. Epic and eclipse have nothing to do with eachother like pointed out over and over again in the last year. Dimitri started this brand when he found out he no longer could trust his businesspartner/boss.

Dimitri and his brand epic have been nothing but loyal to their buyers. For Dimitri nothing is more important then keeping the customers happy. And he will do a lot for them.
And he stands fully confident behind his brand. Sending a prototype kite to a critical person shows you stand behind your product.

Very nice Kiteaid is teaming up with epic. For the customers that they have a good repairing kit in case you have an accident with the kite and make a tear.

Goodluck, cant wait to find the kitaid kit in my 2011 kites.

Sorry, my mistake
I thought in my mind ECLIPSE is the one who is teaming up for the better.

@Dimitri, Good luck with the new customer service & team up.

DrLW

Ok guys this is what comes inside the EPIC kite bag.
Enjoy it.

Dimitri M wrote:Ok guys this is what comes inside the EPIC kite bag.
Enjoy it.

R U NUTS
Cameron can sue you up and win the trial for this