kiwimike wrote:i am sure he would warantee any kite that had a valid problem
Don't you feel strange, when shop don't replace, when producer (North) does? Do you think, that there was no valid problem and North replaced my kite just to get Eran reputation down?
Sure its his choice, but please make it clean on KBA website — you're selling kites without SN, grey imported or B-grade. It is the only way for "customer to decide", because if you don't give this information, you're scamming your customers.
I'm not sure about Thai laws, but in normal countries, if seller not discloses all information about product he sells, it is violation of law.
stig31, do you have SN on your iPhone/iPad/TV/laptop? Do you check it before you buy?