Did you do the quality control of the kite which was sent to me and checked if it was the same strut material and not by any mistake something different? No? Then shut up and keep your comments for yourself.Oldnbroken wrote:Not trying to bash you down, but I find it hard to believe that all your problems are from faulty gear.
I know the strut material and construction in question is the same as at least a half dozen other brands, and so many have had no issue with it.
Huh???! What are you talking about?Oldnbroken wrote:Your kitemare loop problem was yours, I covered this with you the last time you came to say it was all the fault of Epic. Lets not do that one over.
I jumped, then there was a sudden wind dull, the lines got slack, one line came underneath the bar, wind picked up again, I tried to get the line back but the kite started looping. So I tried to release the QR which I could not open. How could that be my fault that I could not open the QR???
When I was out of hospital, I did a test with a spring scale under perfect conditions and it took 14KG to open that darn thing. Again- that was under perfect conditions.
I made a clip as evidence and sent that to Dimitri so he could see it himself. If you like I can upload it to YouTube for the whole world to have a look at.
Last year was 2012 and not 2009 or 2010. In those earlier years reputable kite companies had the last time those issues with delaminating valves as far as I know. I NEVER had any valve problems before and my kites were stored 24/7 in plastic boxes in the boot of my car in Tropical Queensland/Australia. The Epic kites are stored in a cool spare bedroom.Oldnbroken wrote:Delaminating valves are a fact of life, and no company has had a perfect record, the biggest kite company in the world has had the most problems, which statistically makes sense.
Mate, how come you (and a few other Epic "followers") jump straight in and bash down any criticism when someone posts faults on his/her Epic kite? I did not write lies or bullshit. Everything I wrote is true. I did not ask for compensation or anything what happened to my kites. I listed facts and I'm pissed off when you, Dimitri and/or a few others of yours rave those kites, how good they are, that they fly in 2 knots, that they are the best quality kites on the market, that warranty issues are handled perfectly etc
If there is a fault, you (as Epic) don't even ask to inspect the kite and what could be wrong, but just write: "Sorry, but you are the first one who that happened to..."
If there is a fault under warranty, the part get's replaced or if that is not possible, the whole kite is getting replaced. That is the service I expected (but not received).
Making changes on the next generation 4G kites to the QR, the strut material, the bar grip material, changing to pullies instead of rings or sliders, better valves etc tells that Epic has problems with those things. Unfortunately I experienced all those faults and all I heard were excuses that I'm the only one.