soul19 wrote:More light that is shed into these complaints! Funny how certain information seems to be neglected to be shared when they first started complaining! Dimitri I have to say that you showed a lot of class in biting your tongue this long when you could have stated these facts at the beginning. You gave him what appears to be a resolution that he has accepted and now is claiming foul. Caesar did you get the 9M screamer? If you have than why are you throwing stones? If you took the kite than you agreed to a resolution and dimitri has provided you with good customer support. Not being happy now seems like there is more to this story than just a kite with warranty issues! Also how many sessions has that kite seen? Shouldn't you have stated that you received these kites under a team rider program?
Read my responses after the comments and questions you wrote. I hope you've got a clearer picture now...