Thank you all for such a quick response. I really appreciate that.
Okay, so it is clear that I will not be using this bar for now.
Dimitri, thank you for your personal response. I have not sent you an e-mail before, but now that I know that it is the required procedure, I will. We bought the bar with PDC Kiteboarding School in Playa del Carmen. Unfortunately, there was so little wind there that we have not used the Epic kite until we arrived a few weeks ago to Brazil. It is here that we found out about the QR. Like I said, after the first incident, I tried using it again, but now after the second, I will not anymore. Too bad really because this is the only kite that I own at the moment.
As for me loving Epic kites, I do not know what to tell you Dimitri. I like the color - might be a girly answer, but consider it a compliment. The thing is I am a beginner, I may have used 4 different kites by now, but none much intensively. What I can tell you, is that the Epic kite takes ages to pump by hand, which is pretty crappy when you are a girl. If I do not pump it hard enough, the kite does not seem to respond well. It kind of becomes hard to handle (like there is not enough wind), but yeah, experience obviously has to do something with that too, I guess. The best I can tell you (in comparison) is that I have much more fun with the 9m North, but that could be because it is just smaller. And yeah, the pump hurts my hands too.
I appreciate that you are taking this seriously, before something bad happens.
I will send you an e-mail and I hope that we can resolve this with a Brazilian dealer, so that I do not have to be without kiting long. I have already waited so long to come here and I just nailed going upwind!