Contact   Imprint   Advertising   Guidelines

Surf and Snow Centre Augsburg Germany- VAT claim

forum for kitesurfers


dejavu
Medium Poster
Posts: 131
Joined: Sat Apr 18, 2009 9:06 pm
Kiting since: 2009
Local Beach: Brighton
Favorite Beaches: Kailua, Maui, Brighton, Rosebud, Sandringham, Inverloch, Pt Melbourne Vic Australia
Style: Freestyle
Gear: Cabrinha 8,10, 11,12 anf 14m with IDs, Cabrinha 144/133 board, skillet and Flydoor 4
Brand Affiliation: None

Surf and Snow Centre Augsburg Germany- VAT claim

Postby dejavu » Mon Jun 03, 2013 11:25 am

Guys, can anyone assist me here? I purchased a kite whilst on vacation with a VAT saving however now this company won't pay the VAT or respond. Do you know of them? Do you have any direct contacts that may assist me. Thanks

User avatar
Toby
Very Frequent Poster
Posts: 33191
Joined: Mon Sep 24, 2001 1:00 am
Kiting since: 2000
Local Beach: Cumbuco, Brazil
Barra do Cauipe, Brazil
Style: Airstyle
Gear: Rebel 2015 18
Brand Affiliation: None.
Location: World (KF Admin)
Contact:

Re: Surf and Snow Centre Augsburg Germany- VAT claim

Postby Toby » Mon Jun 03, 2013 11:32 am

sorry, I don't know them. But do send them an e-mail with a link to this topic...that could help...

dejavu
Medium Poster
Posts: 131
Joined: Sat Apr 18, 2009 9:06 pm
Kiting since: 2009
Local Beach: Brighton
Favorite Beaches: Kailua, Maui, Brighton, Rosebud, Sandringham, Inverloch, Pt Melbourne Vic Australia
Style: Freestyle
Gear: Cabrinha 8,10, 11,12 anf 14m with IDs, Cabrinha 144/133 board, skillet and Flydoor 4
Brand Affiliation: None

Re: Surf and Snow Centre Augsburg Germany- VAT claim

Postby dejavu » Mon Jun 03, 2013 12:19 pm

Yeah....its not in the spirit of the kiting community. Be careful shopping with this retailer.

User avatar
Caesar
Very Frequent Poster
Posts: 1132
Joined: Sat May 17, 2008 3:44 pm
Local Beach: Cumbuco, Palm Cove, Port Douglas, Yorkeys Knob
Gear: Not telling unless I'm getting paid.
Brand Affiliation: Nothing...
Location: DownUnder/Brazil cumbuco-oceanview.com
Contact:

Re: Surf and Snow Centre Augsburg Germany- VAT claim

Postby Caesar » Mon Jun 03, 2013 2:48 pm

dejavu wrote:Guys, can anyone assist me here? I purchased a kite whilst on vacation with a VAT saving however now this company won't pay the VAT or respond. Do you know of them? Do you have any direct contacts that may assist me. Thanks


Hi,

Can you please explain what you have done to get the VAT back?
Just sending back an invoice is not enough. :wink:
Sure it is a pity they are not responding but I saw in the News that Germany has major problems with flooding and lot's of places have been evacuated. Maybe that company resides in one of those areas?

Cheers
Caesar 8)

dejavu
Medium Poster
Posts: 131
Joined: Sat Apr 18, 2009 9:06 pm
Kiting since: 2009
Local Beach: Brighton
Favorite Beaches: Kailua, Maui, Brighton, Rosebud, Sandringham, Inverloch, Pt Melbourne Vic Australia
Style: Freestyle
Gear: Cabrinha 8,10, 11,12 anf 14m with IDs, Cabrinha 144/133 board, skillet and Flydoor 4
Brand Affiliation: None

Re: Surf and Snow Centre Augsburg Germany- VAT claim

Postby dejavu » Tue Jun 04, 2013 11:01 am

No. All the paperwork was completed correctly and initial moves were made to credit but then they just stopped communicating. It would be good if someone knows the owner....maybe staff are the problem???

User avatar
Toby
Very Frequent Poster
Posts: 33191
Joined: Mon Sep 24, 2001 1:00 am
Kiting since: 2000
Local Beach: Cumbuco, Brazil
Barra do Cauipe, Brazil
Style: Airstyle
Gear: Rebel 2015 18
Brand Affiliation: None.
Location: World (KF Admin)
Contact:

Re: Surf and Snow Centre Augsburg Germany- VAT claim

Postby Toby » Tue Jun 04, 2013 11:08 am

did you call them?

dejavu
Medium Poster
Posts: 131
Joined: Sat Apr 18, 2009 9:06 pm
Kiting since: 2009
Local Beach: Brighton
Favorite Beaches: Kailua, Maui, Brighton, Rosebud, Sandringham, Inverloch, Pt Melbourne Vic Australia
Style: Freestyle
Gear: Cabrinha 8,10, 11,12 anf 14m with IDs, Cabrinha 144/133 board, skillet and Flydoor 4
Brand Affiliation: None

Re: Surf and Snow Centre Augsburg Germany- VAT claim

Postby dejavu » Tue Jun 04, 2013 11:13 am

I have not rung as german translation I felt may be an issue but good point. I will.

dejavu
Medium Poster
Posts: 131
Joined: Sat Apr 18, 2009 9:06 pm
Kiting since: 2009
Local Beach: Brighton
Favorite Beaches: Kailua, Maui, Brighton, Rosebud, Sandringham, Inverloch, Pt Melbourne Vic Australia
Style: Freestyle
Gear: Cabrinha 8,10, 11,12 anf 14m with IDs, Cabrinha 144/133 board, skillet and Flydoor 4
Brand Affiliation: None

Re: Surf and Snow Centre Augsburg Germany- VAT claim

Postby dejavu » Tue Jun 04, 2013 11:37 am

Just called them and as expected they claim that it is too late to claim.

I transacted in the correct time frame and they avoided the refund or worse still maybe pocketed the VAT themselves. VERY SHONKY.

I wonder whether the Manager, Manfred, is aware of this. Maybe the staff have a rort going????

Be Careful if you buy from this company!!!!

User avatar
Caesar
Very Frequent Poster
Posts: 1132
Joined: Sat May 17, 2008 3:44 pm
Local Beach: Cumbuco, Palm Cove, Port Douglas, Yorkeys Knob
Gear: Not telling unless I'm getting paid.
Brand Affiliation: Nothing...
Location: DownUnder/Brazil cumbuco-oceanview.com
Contact:

Re: Surf and Snow Centre Augsburg Germany- VAT claim

Postby Caesar » Tue Jun 04, 2013 11:41 am

dejavu wrote:Just called them and as expected they claim that it is too late to claim.

I transacted in the correct time frame and they avoided the refund or worse still maybe pocketed the VAT themselves. VERY SHONKY.

I wonder whether the Manager, Manfred, is aware of this. Maybe the staff have a rort going????

Be Careful if you buy from this company!!!!


Too late to claim?
When did you buy, when did you leave Germany, did you get a custom stamp at the Airport and when did they receive the stamped invoice for the VAT claim?

dejavu
Medium Poster
Posts: 131
Joined: Sat Apr 18, 2009 9:06 pm
Kiting since: 2009
Local Beach: Brighton
Favorite Beaches: Kailua, Maui, Brighton, Rosebud, Sandringham, Inverloch, Pt Melbourne Vic Australia
Style: Freestyle
Gear: Cabrinha 8,10, 11,12 anf 14m with IDs, Cabrinha 144/133 board, skillet and Flydoor 4
Brand Affiliation: None

Re: Surf and Snow Centre Augsburg Germany- VAT claim

Postby dejavu » Tue Jun 04, 2013 11:45 am

Yeah. All claimed and stamped correctly at the Airport on departure. I then contacted the company and they said they needed banking details, accounts to deposit etc. They agreed bit never processed. VERY SHONKY.


Return to “Kitesurfing”

Who is online

Users browsing this forum: alamos_kiter, Elliot136, gilesb, sabraxas and 26 guests