I want to share a bad experience (very bad) occurred Friday December 13th in Miami Beach at 23rd Street so to collect some opinions and hopefully warn whoever will find himself in similar situations.
We arrived at the spot early in morning and had few good session in North Est winds; in the afternoon and after a break lasted 4 hours for unfavorable conditions the wind picked up again and the TKS Miami store showed up for the North Kiteboarding Demo. I went out with my kite for a session and then back on the beach to change board when I spent few minutes chatting with a friend keeping the kite at 12...then the incident, long story short the representative for TKS trying to pass a kite between one kiter to another (and without wearing harness so without safeleash...this should be safety rule #1!!!) loose control of the Kite which flew on my lines causing the kite to loop, crash on a fence and tearing the canopy from LE to TE. As soon we got the situation under control, we've approached the TKS representative asking for explanation and the only answer we've got was "I'm not responsible, I was not even wearing a harness" (well, that could have helped!!), one of the kiters involved even tried to run way. No one asked if we were injured or everything was ok; after arguing for several minutes without having any other option we packed and left. Now what we should have done?Is TKS store responsible for his representative?
What would you have done?