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Precautionary Recall Flysurfer Control Bars

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Armin Harich
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Precautionary Recall Flysurfer Control Bars

Postby Armin Harich » Thu Aug 29, 2019 1:14 pm

Dear valued FLYSURFER customer,

We have received some feedback from our FLYSURFER schools that after very intense use of the FORCE Bar and very heavy load can lead to breakage of the PU-Covered Depower Line (depower line). During the subsequent quality control, this weakness could be proven.

The reason for the too low breaking load after appropriate aging is an incorrectly installed line by our production. This potential risk could result in personal injury or kite damage.

We are not aware of any accidents due to this error. In order to exclude any risk for our customers, we call the FORCE Control Bar [S] as a precaution, [M], [L] as well as the INFINITY Control Bar [M] & [L] back. The control bars affected by the recall are checked and rebuilt in our in-house workshop or in some countries by selected & authorized dealers. This service is of course free of charge for our customers.

Please send your Control Bar immediately and directly to FLYSURFER. The exact procedure is described below. Alternatively, you can return the Control Bar also to an authorized FLYSURFER dealer. Before doing so, it is mandatory to fill in the service order form. The FLYSURFER sales partner will contact us directly. Find your nearest authorized FLYSURFER sales partner here:

https://flysurfer.com/2019/08/precautio ... trol-bars/
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Re: Precautionary Recall Flysurfer Control Bars

Postby davesails7 » Thu Aug 29, 2019 6:01 pm

Does this apply to race bars? Or only PU coated depower lines?

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Re: Precautionary Recall Flysurfer Control Bars

Postby Exal » Thu Aug 29, 2019 6:20 pm

You could've posted in the topic I already created. Nice job waiting 2 weeks to inform us here.

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Re: Precautionary Recall Flysurfer Control Bars

Postby elguapo » Thu Aug 29, 2019 6:41 pm

Exal wrote:
Thu Aug 29, 2019 6:20 pm
You could've posted in the topic I already created. Nice job waiting 2 weeks to inform us here.
wow.

you must be having your period today, huh?
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Re: Precautionary Recall Flysurfer Control Bars

Postby Exal » Thu Aug 29, 2019 7:55 pm

elguapo wrote:
Thu Aug 29, 2019 6:41 pm
Exal wrote:
Thu Aug 29, 2019 6:20 pm
You could've posted in the topic I already created. Nice job waiting 2 weeks to inform us here.
wow.

you must be having your period today, huh?
Safety issues are no joke.

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Re: Precautionary Recall Flysurfer Control Bars

Postby BWD » Fri Aug 30, 2019 2:17 pm

For safety and profesionalism - and to attempt to avoid getting lost in acromony - of course Armin has started a dedicated topic here, instead of just chiming in in a previous discussion.

When considering the timing keep in mind they not only have to acknowledge and study the problem, they have to analyze it and give a good solution.

Thanks to Flysurfer and everyone who brought the issue to attention, hope no one gets hurt!

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Re: Precautionary Recall Flysurfer Control Bars

Postby Exal » Fri Aug 30, 2019 2:35 pm

BWD wrote:
Fri Aug 30, 2019 2:17 pm
For safety and profesionalism - and to attempt to avoid getting lost in acromony - of course Armin has started a dedicated topic here, instead of just chiming in in a previous discussion.

When considering the timing keep in mind they not only have to acknowledge and study the problem, they have to analyze it and give a good solution.

Thanks to Flysurfer and everyone who brought the issue to attention, hope no one gets hurt!
They published the news on august 14th.

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Re: Precautionary Recall Flysurfer Control Bars

Postby JakeFarley » Fri Aug 30, 2019 3:26 pm

At least they reported the voluntary recall. I do not recall (pardon the pun) any other manufacturers doing anything like this (maybe no problems with their gear...???). Hats off to Flysurfer for doing this. :thumb:
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Armin Harich
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Re: Precautionary Recall Flysurfer Control Bars

Postby Armin Harich » Sat Aug 31, 2019 9:34 pm

We reposted it, as still not all force bars are changed to the stronger lines. We want to avoid that a line snap here could happen. Even if a lighter person will not have a problem, but if fit is sold to a heavy guy , it should be strong enough.

The Race bar and other older bar´s are not effected.

Thank you, Armin


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