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North Kiteboarding NBK - Why I will no longer buy north

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besttaste
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Posts: 232
Joined: Fri Jan 05, 2007 6:49 pm
Kiting since: 2005
Style: pull power foreward
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Location: Denmark, Girona (E) and Europe

Re: North Kiteboarding NBK - Why I will no longer buy north

Postby besttaste » Fri Nov 13, 2015 11:12 am


William Munney
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Posts: 610
Joined: Mon Sep 27, 2010 2:47 am
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Local Beach: West Meadow, GSB
Gear: North X-Ride, Airush Sector 60, North Rebels, 6m, 7m, 9m, 12m, 16m
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Re: North Kiteboarding NBK - Why I will no longer buy north

Postby William Munney » Mon Nov 16, 2015 2:34 am

I've had good experiences with North products. However I think the dealer service model does not work with most kiteboard school/distributors. You have a few guys in a shop trying to schedule lessons, take kiters out, etc.. They do not always have time to get on the phone and find parts, handle warranty claims and talk to the manufacturer. That is better handled by a shop like ProKiteSurf which supplies parts for some brands. It is easy to get them on the phone and the prices are quite reasonable.


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