Contact   Imprint   Advertising   Guidelines

Live 2 kite customer service - nothing but good

forum for kitesurfers


CameraGuy
Medium Poster
Posts: 123
Joined: Sat Dec 17, 2005 6:14 pm
Kiting since: 0
Brand Affiliation: None
Location: san diego
Contact:

Live 2 kite customer service - nothing but good

Postby CameraGuy » Wed Nov 21, 2007 4:45 am

sometimes this forum is used to bust up maufactures and slam brands, etc...

a few weeks ago i had problem with a harness purchased from http://www.live2kite.com. Having purchased it 7 months ago i doubted anybody could or would help me because i purchased it online and all.

to my amazement Evan's shop took care of me with zero questions or hassle. if anyone is buying anything online check these guys out first they are world class.

thanks !

User avatar
aahi
Frequent Poster
Posts: 362
Joined: Tue Jul 04, 2006 8:58 am
Kiting since: 2003
Brand Affiliation: None
Location: French Polynesia

Postby aahi » Wed Nov 21, 2007 5:11 am

Yep, Evan is THE man... love working with him.

highly recommended!! :thumb:

mikewang
Frequent Poster
Posts: 223
Joined: Mon Sep 17, 2007 2:38 pm
Kiting since: 2007
Favorite Beaches: Varadero, Keswick, Allenwood
Style: Freeride
Gear: Waroo 9m + 14m (2006)
Mystic Warrior (2007)
Naish Thorn 132cm (2007)
Brand Affiliation: None
Location: Toronto

Postby mikewang » Wed Nov 21, 2007 5:13 am

Those guys really have their operation right. I've bought from them twice. They answered my questions precisely and swiftly, also I had to refund my whole 2nd order because I didnt like the items, and they refunded me no problem.

Live2kite has real cool customer service, and they'll pricematch other stores so best of both worlds. price and service, a store at the top of my list.

User avatar
K3rM1t
Frequent Poster
Posts: 304
Joined: Fri Aug 12, 2005 9:17 pm
Kiting since: 2003
Gear: North
Brand Affiliation: None
Location: Boise, ID

Postby K3rM1t » Fri Nov 23, 2007 4:51 am

I just met Evan and ... Jim(?) at live2kite the other night. Cool guys that were cool shooting the breeze even right at closing time. The warehouse is loaded with gear including things that haven't hit the web site yet.

I'd recommend calling them up before ordering and checking out to see if there are any specials or deals or just get to know the guys you're giving all your money to!

on another note:
cameraguy, shouldn't you be supporting our local shops? ;)

User avatar
Andres_Santacruz
Very Frequent Poster
Posts: 2029
Joined: Mon Nov 12, 2001 1:00 am
Kiting since: 2000
Local Beach: All Mexico: Laguna de Tecocomulco, Hidalgo. Acapulco, Guerrero. Boca del Rio, Veracruz.
Favorite Beaches: Progreso, Yucatan. El Revolcadero, Acapulco, Guerrero. La Ventana, Baja California Sur, Mexico. Ilho do Guajiru, Ceara, Brazil.
Style: Big Air and waves and freestyle.
Gear: Ozone Kites: Reo V3 8m, Edge V9 8m, C4 2015 10m, Edge V9 13m, Enduro V2 14m, Chrono V3 15m, Ozone Zephyr V5 17m
Boards: Fone Acid HRD 132 2016, ASP NZ Stealth Custom 135cm, Axis Limited 140x43cm 2018 IKA Approved, Axis Ultra 144x45cm 2015, Axis New Wave 5'8" Surfboard, Fone Mitu 5'4 2017 Surfboard, Camet Custom 139cm Foilboard and Alpine Foil Access V3 Foil, Naish Alaia Strapless
Brand Affiliation: I sell Ozone, Slingshot, Naish, Core, F-ONE, Crazy Fly, Axis, Mystic, Manera, Pro-Limit & Dakine.
Location: Mexico City, Mexico.
Contact:

Postby Andres_Santacruz » Fri Nov 23, 2007 5:57 am

A pleasure to deal with as a dealer buying from them as distributors of a couple brands (Mystic, RRD, etc), highly recommend them.
Cheers
Andy

Coloradokiter
Medium Poster
Posts: 165
Joined: Thu Apr 06, 2006 6:07 pm

Postby Coloradokiter » Fri Nov 23, 2007 4:45 pm

Same here, I too had a harness issue and received great service from them. I'll be looking at them first for any future purchases for sure.

thanks for being a first class operation.

Joel


Return to “Kitesurfing”

Who is online

Users browsing this forum: DenisLaMenace, HALF and 15 guests