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Zeeko has terrific customer service/ support... what about other brands?

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Tone
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Joined: Tue Dec 23, 2003 2:34 pm

Re: Zeeko has terrific customer service/ support... what about other brands?

Postby Tone » Sun Jan 21, 2018 12:26 am

SparD wrote:
Fri Jan 19, 2018 9:22 am
Tone wrote:
Wed Jan 17, 2018 3:28 pm
Yeah, I won't be getting involved with companies like Spotz any time soon.

My shark mast failed, I had problems from the start and they assured me nothing would go wrong. It is now unusable and the company has closed up shop. With a baby on the way there is no way I can afford to replace my foil for a very long time.
Tone, it's not the best solution for sure but you can get a new mast for your shark here : http://www.side-shore.com/produits/3832 ... k-ms-spotz

It's a local kiteshop who bought Spotz leftover stock at an auction.
Thanks mate, I know that shop.

I am trying to fix mine. no money now.

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Kykeon
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Posts: 123
Joined: Mon Jul 27, 2015 4:25 pm
Kiting since: 2014
Style: Freeride
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Brand Affiliation: $iemens

Re: Zeeko has terrific customer service/ support... what about other brands?

Postby Kykeon » Tue Feb 27, 2018 7:40 pm

2 times I needed customer support, Andre from Zeeko solved the issue with a very customer friendly way!
I wouldn't hesitate to buy something from Zeeko.

Also had great customer experience with www.24-7boardsports.com

marekmk
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Posts: 403
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Local Beach: africa, new zealand, madagascar, LA, brazil prea, ect
Style: twin tip, strapless surf board, foil
Gear: this year (15) teaching & riding on f-one, Ozone, North Kites
Ocean Rodeo Duke board, Nugget board, Bomb and more
Kentos foil
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Location: The planet

Re: Zeeko has terrific customer service/ support... what about other brands?

Postby marekmk » Wed Feb 28, 2018 1:58 am

Ketos great service/support. Highly recommended

Flag53
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Local Beach: Rhosneigr
Favorite Beaches: Rhosneigr

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Re: Zeeko has terrific customer service/ support... what about other brands?

Postby Flag53 » Wed Feb 28, 2018 11:43 am

I’ve found Sean McKenna the U.K. Moses importer to be really good and has sorted out a couple of issues very quickly.
Can definitely recommend him 👍

Kiterdoug
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Skyway
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Re: Zeeko has terrific customer service/ support... what about other brands?

Postby Kiterdoug » Sun Mar 18, 2018 11:59 am

F-One Terrible.Will NEVER buy a product from them again.

Foil
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Posts: 251
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Kiting since: 2001
Local Beach: Newbrighton near Liverpool
Favorite Beaches: Flag beach for the Foil, Rhosneigr for the Foil and twintip.
Style: improving foiler.
Gear: Moses T60 Carbon cutomised with mast tracks.
101cm/91cm Moses Carbon masts
Groove Skate 120cm foil board.
Moses- 633 wave wing and stab
Moses 2018 637 race wing and stab,
Ozone Reo 6/8/9/10/12/
Nobile twin tip (very dusty)
North 2018 click bars
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Re: Zeeko has terrific customer service/ support... what about other brands?

Postby Foil » Sun Mar 18, 2018 3:30 pm

Kiterdoug wrote:
Sun Mar 18, 2018 11:59 am
F-One Terrible.Will NEVER buy a product from them again.
Wow!
I am finding the exact opposite, I will expand on this in the near future.


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