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Customer support ROCKS!

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aquaman
Rare Poster
Posts: 40
Joined: Fri Apr 05, 2002 1:00 am
Kiting since: 0
Brand Affiliation: None
Location: Vancouver Island, Canada

Customer support ROCKS!

Postby aquaman » Fri Jul 25, 2008 6:43 pm

It sure is great when you get consistent customer support before the sale, and after the sale! The Ocean Rodeo people are fantastic! Thanks to everyone at OR! Can't say enough positive! :D :D :D :D :D :D

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domdino
Medium Poster
Posts: 148
Joined: Tue Dec 28, 2004 2:39 am
Kiting since: 2000
Favorite Beaches: Pismo Beach CA, Gilgo NY, Rhosilli Bay WALES
Style: Free
Gear: Ocean Rodeos for the moment...
Brand Affiliation: Atomickiteboarding.com
Location: New York City
Contact:

Re: Customer support ROCKS!

Postby domdino » Fri Jul 25, 2008 8:35 pm

I agree, i've only got one of their boards but i'm seriously thinking about going to all ocean rodeo gear because i'm so fed up of non-existant customer support

I sent them an email saying i broke a fin, without any requests, next week a fin arrived :)

They are one of the best :)

stefaans
Very Frequent Poster
Posts: 642
Joined: Thu Nov 01, 2007 2:49 am

Re: Customer support ROCKS!

Postby stefaans » Fri Jul 25, 2008 11:27 pm

OR is definately ahead in the game when it comes to customer service.
Doesn't take alot of brains to go the extra mile in production and be problem free with your product and then have the ability to have excellent customer service. I'm sure the rest will catch up one day.


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