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Customer support ROCKS!

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Customer support ROCKS!

Postby aquaman » Fri Jul 25, 2008 6:43 pm

It sure is great when you get consistent customer support before the sale, and after the sale! The Ocean Rodeo people are fantastic! Thanks to everyone at OR! Can't say enough positive! :D :D :D :D :D :D

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Favorite Beaches: Pismo Beach CA, Gilgo NY, Rhosilli Bay WALES
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Location: New York City

Re: Customer support ROCKS!

Postby domdino » Fri Jul 25, 2008 8:35 pm

I agree, i've only got one of their boards but i'm seriously thinking about going to all ocean rodeo gear because i'm so fed up of non-existant customer support

I sent them an email saying i broke a fin, without any requests, next week a fin arrived :)

They are one of the best :)

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Re: Customer support ROCKS!

Postby stefaans » Fri Jul 25, 2008 11:27 pm

OR is definately ahead in the game when it comes to customer service.
Doesn't take alot of brains to go the extra mile in production and be problem free with your product and then have the ability to have excellent customer service. I'm sure the rest will catch up one day.

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