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Air Canada won't accept Kiteboards...

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flyRobbie
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Air Canada won't accept Kiteboards...

Postby flyRobbie » Sun Jan 06, 2008 4:41 pm

I tried to book a flight to St. Maartin using my Aeroplan points this week.

As I was on hold I heard that you now need to pre-register their sporting equipment at time of booking the flight.

So I checked out the Air Canada website and read their new Sport Equipment Policy

If you show up at the airport with your golf clubs or skiis or snowboard without pre-registering them, you will pay extra. If you book ahead, they will allow the sports equipment as part of your checked baggage allowance.

But here is something really crazy...

"The following Sports Equipment is not accepted as Checked Baggage:

Canoes/Hang Gliders/Kayaks/Luges/Polevaults/Windsurfers/Kite Boards are not accepted as checked baggage. Please contact Air Canada Cargo for handling."


So, you can take a snowboard AND boots, a long pair of skiis, poles, boots, golf clubs, bow and arrows, water skiis, all for no extra charge.

If you want you can even take a SEVEN AND A HALF FOOT SURFBOARD and it will only cost you an extra $50...

But no kite boards allowed.

I might be tempted to just tell the Check In person that I was bringing my snowboard to St Maartin or use my NSI Golf Bag but with all the CATSA and RCMP tasering going on I wouldn't want to take the risk of lying about the contents of my baggage.

So, for fun I called Air Canada Cargo for a price to ship my prohibited kiteboard to SXM. Sorry, they guy said... we don't have a Cargo Agent in SXM so we can't accept it.

Just as well because they asked me for 137,500 Aeroplan miles for an economy ticket on their "Classic PLUS Rewards" program.

Nope, that is NOT a typo! The regular redemption is 40,000 miles and they had one ticket available southbound, but I had to cough up 137,500 for the return flight. (Oh and the plane was 1/3 empty according to the online seating chart)

For comparison... ya gotta laugh at their alacrity; 140,000 miles get true First Class on any Star Alliance (not just Exec on Air Canada) to Australia, Western Samoa, Russia, Hong Kong, China etc. 100,000 will get you First Class on Star Alliance to Argentina or Brazil! Twice as far as St Maartin.

So, we booked two tickets directly to Tortola for $785 through my TD Travel Rewards flying on American Airlines.

"At Air Canada we're not happy until you're not happy!" :P

I think I'll park my CIBC Aerogold Visa and use the TD Visa more often!

ragingpenguin
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Postby ragingpenguin » Mon Jan 07, 2008 1:45 am

I just went to Cape Town and back with Air Canada from Vancouver with 2 kites, a TT, and a 5'10 custom wave without any extra baggage charges or even a raised eyebrow, and did the same thing about 8 months ago.

I don't think anyone really enforces it, but perhaps it depends on the checkin counter.

Air Canada does compete for one of the worst airlines for customer service, food service, and the planes are comparable to riding a greyhound bus (seats falling apart, and an entertainment system from the 1960s). If there was a choice, I would ride something else.

Went out on RBC Visa points and BA 5 months ago and that was a much better experience.

flyRobbie
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Postby flyRobbie » Mon Jan 07, 2008 3:16 am

The new policy comes into effect tomorrow, January 8. I'm certain that this is revenue driven and intended to catch unwary passengers at the Check In Counter so that they need to pay extra fees.

So, I suspect that front line staff will be made well aware of the new policy.

I have no idea whether they will actually enforce it but I'm just sharing the news in to at least be aware that Air Canada may not let you bring your kiteboard on your vacation.

And that would suck!

So, until they change this I'm not going to take the chance and will fly another airline.

extremecabarete
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Re: Air Canada won't accept Kiteboards...

Postby extremecabarete » Tue Jan 29, 2008 7:27 pm

How can they tell the difference between a kite board, a kite surfboard, and a wakeboard?

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Attila
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Re: Air Canada won't accept Kiteboards...

Postby Attila » Thu Feb 21, 2008 10:31 am

Any news on this? I'm going to Cuba in a few weeks on AC.


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