|
| Author |
Message |
|
Oli_Singapore
|
Post subject: North Kites Customer Service and broken T valves saga Posted: Mon Oct 22, 2007 3:12 pm |
|
 |
| Rare Poster |
Joined: Sun Oct 21, 2007 1:27 pm Posts: 4 Location: Singapore
|
|
| Top |
|
 |
|
fearlu
|
Post subject: Posted: Mon Oct 22, 2007 3:51 pm |
|
 |
| Frequent Poster |
 |
Joined: Tue Aug 17, 2004 5:22 pm Posts: 214
|
|
I was able to get a replacement bladder quite easily in the US, but, I also fixed it while I waited for it to arrive. Here's how:
Remove/cut the broken T-connector from the bladder so it's flush with the rest of the opening. Patch over it with a piece of old bladder material and AquaSeal (for wetsuit repairs.) After 24 hours you can reinstall the bladder and it now pumps up independently. I only had one connector break so I just plugged the other rubber hoses with a small piece of wooden dowel until the replacement arrived. The nice thing about this is that no matter where you live or ride or vacation, you can bring along the small repair items mentioned here so you won't miss any sessions!
The new connectors do seem to be made of a slightly different material but that's just a guess, not confirmed with North.
|
|
| Top |
|
 |
|
fearlu
|
Post subject: Posted: Mon Oct 22, 2007 3:59 pm |
|
 |
| Frequent Poster |
 |
Joined: Tue Aug 17, 2004 5:22 pm Posts: 214
|
|
Oh, one other tip: when you replace a bladder using the NEW ones, use two strings to pull it into place. One attached to the T-connector and one attached to the fill-valve. That way it will be oriented correctly once it's back in the kite. Also, don't try to pull the new connector/valve end of the bladder through the smallest sleeve opening on the trailing edge of the kite. Bypass the smallest tube of ripstop until the large end is seated and then get the last few inches of bladder to go back out the smaller velcro-tabbed sleeve before closing it up.
|
|
| Top |
|
 |
|
Craz Z
|
Post subject: Posted: Wed Oct 24, 2007 6:29 am |
|
 |
| Frequent Poster |
Joined: Tue Mar 21, 2006 11:22 pm Posts: 287 Location: montana
|
Sorry to hear a perfectly good trip is ruined by some faulty plastic. If it was on my new kites i payed big bucks for i'd be a little hot under the collar too. Trust me though North makes good shit. You already know that with your past windsurfing experience. The thing that really gets me about the inflatables is that fact that you're basically pumping up a condom I'm simply amazed that they do what they do. I've seen some of the construction and it looks like to layflat rubbers are pressed together with a seaming machine. And the valves is there anything else that can be done to hold air than a kiddie toy stopper valve. Light is the factor but durability needs to be there somewhere. Its not just north its the entire industry. I wonder about where you got the kite if maybe they put something else in it or something plus i was told the dealer is required for making sure the kite is free of defects before sale. I think the next step in buying kites are just like buying second hand ones. PUMP THEM UP BEFORE BUYING.
And last but not least on this rant and rave is the ONE pump TWO PUMP who cares they don't work and every one hates them so why keep trying to do it. I don't get it. The idea or concept of this method works fine but everyone rebutles to this concept with strut pressure vs main bladder. My only problem is safety if one goes they all go then your in really big trouble.
I'm glad i'm still on the 06 stuff not a problem and very happy to fly NORTH gear just as good as the bow's cause they're hybrids. hehe

|
|
| Top |
|
 |
|
alight
|
Post subject: Re: North Kites Customer Service and broken T valves saga Posted: Mon Aug 11, 2008 6:52 pm |
|
 |
| Rare Poster |
Joined: Mon Aug 11, 2008 6:35 pm Posts: 2
|
|
I'm having this EXACT problem. Two T Valves are broken on my 07 Vegas which are keeping me off this kite for a good chunck of the summer. The good news is that the local shop (Big Winds in Hood River, Oregon) says that North will Warranty this with free replacement parts. The bad news is that after telling me on three different occasions that they would be in soon, I still have no date on when I will ever get these parts. After waiting a month and missing several great potential sessions - I'm looking for another fix if anyone has suggestions. I can use the post above for the smaller strut since it also has an inflation value, but what do you with the intermediat strut that only has a T-Valve for inflation.
Has anyone ever replaced just the T-Valve? Can you comment on how to do it?
Thanks!
|
|
| Top |
|
 |
|
dbretonx
|
Post subject: Re: North Kites Customer Service and broken T valves saga Posted: Fri Nov 07, 2008 3:01 am |
|
 |
| Rare Poster |
Joined: Fri Nov 07, 2008 2:53 am Posts: 1
|
|
Hey I had the same exact problem I was out riding and noticed my struts were going out one by one .... so I had to end my session .. same problem ... valves were leaking ... so I bought AIRTIMES Ustick option valve in order to fix the faulty valves...
1) First remove the old valves (i used an iron worked beautiful but u have to be careful...) 2) Clean the area where ur going to stick your valves.. 3) paste the new valves .. 4) check for any leaks now on the new valves if no leak found .. put it back in your kite 5) be careful on how you attach your tee connectors...
hope this workss....
|
|
| Top |
|
 |
|
kitezilla
|
Post subject: Re: North Kites Customer Service and broken T valves saga Posted: Fri Nov 07, 2008 4:31 pm |
|
 |
| Very Frequent Poster |
 |
Joined: Mon Oct 11, 2004 4:58 pm Posts: 1266
|
dbretonx wrote: Hey I had the same exact problem I was out riding and noticed my struts were going out one by one .... so I had to end my session .. same problem ... valves were leaking ... so I bought AIRTIMES Ustick option valve in order to fix the faulty valves...
1) First remove the old valves (i used an iron worked beautiful but u have to be careful...) 2) Clean the area where ur going to stick your valves.. 3) paste the new valves .. 4) check for any leaks now on the new valves if no leak found .. put it back in your kite 5) be careful on how you attach your tee connectors...
hope this workss.... Tell us more about removing the valves with an iron. What setting do you use on the iron? How long do you hold the iron on the valve margins? Do you peel off the valves at the same time you iron them? or Do the valves curl up and come off by themselves? Doesn't the bladder material really wrinkle up where ever you heat it with the iron? The only technique I had heard about for removing valves was that of using alcohol and a toothpick, to dissolve the glue and lift off the valves. Where did you learn about the removal of valves using an iron? Do you use a conventional clothes iron or some other type of iron, like a soldering iron?
|
|
| Top |
|
 |
|
Cole
|
Post subject: Re: North Kites Customer Service and broken T valves saga Posted: Wed Nov 12, 2008 6:35 pm |
|
 |
| Medium Poster |
Joined: Tue Sep 30, 2008 6:03 pm Posts: 51
|
|
Sorry to hear you had such a bad experience with your new North kites. I have been a North retailer since 2005 and have never had a problem with getting great customer service for myself or for my customers. If you have problems again try contacting the main North offices and ask to talk to someone else that can be more usefull. They are usually really good about taking care of their customers, or at least in my experiences here they are.
|
|
| Top |
|
 |
|
Freddy B
|
Post subject: Re: North Kites Customer Service and broken T valves saga Posted: Wed Nov 12, 2008 7:57 pm |
|
 |
| Frequent Poster |
Joined: Tue Dec 23, 2003 9:39 pm Posts: 405 Location: West Coast of Florida
|
|
I would say that going to a dealer who is a larger retail of the kite brand you are buying helps. Not only are they usually a better price due to quantity, but they are usually better at warranty/issues you have with the kite.
I wish every dealer would carry all the different style of kites, so I could go in, pick a color and look at it before I laid down the loot. But unfortunately the shops tend to a brand or two maybe, and make their money being a specific dealer.
|
|
| Top |
|
 |
|
yzbob
|
Post subject: Re: North Kites Customer Service and broken T valves saga Posted: Fri Feb 26, 2010 9:31 pm |
|
 |
| Medium Poster |
Joined: Tue Mar 17, 2009 2:05 am Posts: 57
|
does anybody know anywhere in north America that sells these ?  U-stick also provide a solution but you need to buy their bladder with the T-valve, don't see the point in that when there is nothing wrong with the bladder I have but i think the valve only sticks to their bladders.  as for getting the old valve off its easily done, just submerse it in hot water (almost boiling) wait a little while peel a little bit off, when u start to meet some resistance put it back in the water again, then peel a bit more off. be very carefully at the end when you peel the last bit off as its easy to warp the bladder slightly. The closer you get to the end the slower and easier the valve needs to come off so you don't damage the bladder. thanks bobby
|
|
| Top |
|
 |
Who is online |
Users browsing this forum: No registered users and 1 guest |
|
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot post attachments in this forum
|
|
|