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Cannot login? Having login Problems? READ THIS

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Toby
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Cannot login? Having login Problems? READ THIS

Postby Toby » Mon Jan 14, 2008 10:41 pm

The update changed some things on the site, therefore some cookies, which safe the login data (such as username and password), are not working properly.

To solve this problem, click on this link:
ucp.php?mode=delete_cookies

This will delete your kiteforum.com cookies and next time you login click to save your your username and password again, then it should work.

Every time you should have this problem again, do this again.

The link can also be found on the index site http://www.kiteforum.com below the last forum listed:
"Delete all board cookies"

If this does not help, then delete all cookies manually.
Delete all from http://www.kiteforum.com , http://www.kiteforum.tv and http://www.kitecommunity.com

Find a how to guide here:
http://www.aboutcookies.org/Default.aspx?page=2

I hope this will help! If not, mail me: info@kiteforum.....

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Toby
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Posts: 33541
Joined: Mon Sep 24, 2001 1:00 am
Kiting since: 2000
Local Beach: Cumbuco, Brazil
Barra do Cauipe, Brazil
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Location: World (KF Admin)
Contact:

Re: Cannot login? Having login Problems? READ THIS

Postby Toby » Mon Jan 14, 2008 11:24 pm

if the link does not work:

Use the cookie manager in Firefox:
Tools > Options > Privacy > Show cookies

Select cookies for Kitecommunity and Kiteforum and click "Remove Cookies". Now you'll be able to login normally.

Don't click "Remove All Cookies" accidentally.

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mobettah
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Posts: 489
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Location: Ajax, ON

Re: Cannot login? Having login Problems? READ THIS

Postby mobettah » Mon Jan 14, 2008 11:26 pm

Toby wrote:if the link does not work:

Use the cookie manager in Firefox:
Tools > Options > Privacy > Show cookies

Select cookies for Kitecommunity and Kiteforum and click "Remove Cookies". Now you'll be able to login normally.

Don't click "Remove All Cookies" accidentally.


2 minutes too late! Oh well I needed to clean up all my cookies anyway! :D

danie178
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Re: Cannot login? Having login Problems? READ THIS

Postby danie178 » Mon Jan 14, 2008 11:37 pm

yeah this works for me been trying all morning

Dwight
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Re: Cannot login? Having login Problems? READ THIS

Postby Dwight » Tue Jan 15, 2008 1:51 am

Deleting cookie fixed Firefox, but not IE.

I prefer IE. IE logs in for 10 seconds, then kicks out when page refreshes.

Deleting ALL cookies doesn't fix it with IE for me.

How about deleting the tracking cookie and use something Norton doesn't hit on as a bad cookie.

Help!
Last edited by Dwight on Tue Jan 15, 2008 2:03 am, edited 1 time in total.

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RickI
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Re: Cannot login? Having login Problems? READ THIS

Postby RickI » Tue Jan 15, 2008 2:02 am

Safari still doesn't work despite clearing out the cookies. Also, your character verification doesn't appear in Safari.

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flyingtrunkie
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Re: Cannot login? Having login Problems? READ THIS

Postby flyingtrunkie » Tue Jan 15, 2008 12:31 pm

RickI wrote:Safari still doesn't work despite clearing out the cookies. Also, your character verification doesn't appear in Safari.

For me it worked in Safari 3.04 after i manually deleted all cookies from kiteforum.com :thumb:

MoC
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Re: Cannot login? Having login Problems? READ THIS

Postby MoC » Tue Jan 15, 2008 3:24 pm

I can`t log in with Opera

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RickI
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Re: Cannot login? Having login Problems? READ THIS

Postby RickI » Tue Jan 15, 2008 4:10 pm

Got Safari sorted out by:

Hitting Safari > Preferences > Show Cookies

Then deleting the Kiteforum cookies and signing in. It seems to be holding for now.

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ALGOR
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Re: Cannot login? Having login Problems? READ THIS

Postby ALGOR » Tue Jan 15, 2008 8:15 pm

Dwight wrote:Deleting cookie fixed Firefox, but not IE.

I prefer IE. IE logs in for 10 seconds, then kicks out when page refreshes.

Deleting ALL cookies doesn't fix it with IE for me.

How about deleting the tracking cookie and use something Norton doesn't hit on as a bad cookie.

Help!


Also in IE the solution is to delete all cookies.
I solved so on both IE6 & IE7 ;)
I suggest to add that info on the login main page, because may be that message is not readable to the users with problem just in login....


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