Huh ... what a coincidence, I just bought a harness from those guys.
Of the stores I looked at that had the products I wanted, REAL was the slickest and most professional looking I'm not impressed and won't be buying there again
Just getting into the sport (well the water side of it anyway) and was unable to get an XXL seat harness here in Japan from my guy, so went looking at overseas websites ... didn't really want to as I've had no end of hassles trying to use my Visa on US websites and get stuff shipped to Japan - long story
Anyway, REAL took my order for a $150 Fusion harness and US$40 shipping and I thought I was all set. Got an email the next day saying actually, the price you were "quoted was incorrect the actual shipping will be US$125" ...
$125 for a little ol' harness? My order went from $180 to $275 just for shipping?
You must be kidding, says I - buddies ship over motorbike parts all the time via USPS and I've never paid more than $40 for large boxes of body panels etc!
Oh that's just FedEx's price nothing we can do says they.
Me - How about to an APO/FPO address?
Them - Nope same price. (Way to support the troops, FedEx you scumbags)
Me - How about to a buddy in the US?
Them - $15.
Me - Ok here's his address, send it to him ...
Them - Oh by the way we don't have black spreader bar pads do you mind a (stupid looking) camo one?
Me - sigh. Whatever, I need the lot in a few weeks, I'm off to Singapore and Indonesia for a bit of playtime ...
So I got it sent to a pal way up the top of the US for $15 via FedEx then sent over here via USPS for ... $40
took longer to get across the US than it did to get here, including my pal going to the post office
Not great service but ok, you can't expect them to run down to the post office just for me.
However, when the harness arrives, the stitching around the buckles on the leg straps is broken and unraveling - on all four sides
I assume they had to find it on a shelf or something as it had a shop tag on it and it's not the sort of thing you could miss. I can't be bothered doing an international return and dicking around with all that hassle - and no doubt having to pay for the shipping - so I'll just fix it myself.
Now, it's kind of hard not to think uncharitable thoughts about them, but next time I'll be voting with my wallet and won't be buying from them ... and I'm just getting into the sport so that's a lot of cash they're missing out on
Actually, the harness was more expensive than other sites - $150 as opposed to $100 or less - but they were the only place that had the size listed ...