I own a 2009 9m Slingshot Fuel which I bought in mid-May... From the first sessions I noticed "tears" on the cloth around the central bladder. I didn't pay much attention, but as the months were passing the "tears" increased slightly. I attach some pictures of the "tears" to tell me your opinions if I must start to worry... Also, is it normal for the cloth to have so much damage in less than 6 months use..? In my homespot we ride mainly with Fuels and my kite has the most damage of all, in fact only I, face this problem... And I take care of my kite, the time I don't use it I deflate it... Can I do something with the warranty..? If someone from Slingshot is reading this forum, can he help me..? Here are the pictures:
sq225917 wrote:Your kite looks like that because you leave it flapping on the beach.
I admit that in the first sessions I was leaving my kite flapping on the beach... But after I noticed the first signs of damage I put my harness on the central bladder and it stopped flapping... The matter is, that everyone in my beach is leaving his kite flapping when they don't kite and they don't face this problem, at least at this grade...
REALITY: Most kites are gonna be left flapping on the beach at least 1/3 of the sessions they are used. Maybe not all day, but for a few minutes every session and an hour or so on many sessions. That is just a fact, it is going to happen. SS used to err on the heavy side, now they are off to the other side, with most other brands -too light!
Quality gear should last 200 sessions, minimum, assuming no abuse.
But how much flapping per session is "abuse"?
15 minutes? -no way! launch someone, check your lines, scope the conditions, land someone, and there's your 15 minutes.
1 hour? Could be, but it is too forseeable that things will happen often that result in this, so the kites should be stronger!
2 hours? Probaby careless or abuse. Get the stuff put away, or get on the water, unless you just don't care!
All day flapping? Definitely abuse of the kite.
I like my 09 fuel but don't like to think about how fragile the canopy seems. Flies pretty darn good though!
Anyway, they could only make the kites a hair tougher (to my knowledge) without really making them heavy. And like any sail, if you leave it flapping too long, it will self destruct even if it is heavy. so be careful.
If you buy a TV and the remote stops working what do you do?
1. Take it back to the shop? 2. Contact the manufacturers custom service department? 3. Use it for 6 months then go on the internet, post on a forum and hope that some one from Sony might just drop by and post a replacement unit to you?
If you answered 1 and/or 2 you are not an idiot.
If you answered 3 you are an idiot.
Why you think issues with a kite are different from issues with any other product you buy is beyond me. If you have a problem, take it straight back to the shop that you bought it from [b]IMMEDIATELY[/b] as you notice the problem. Don't keep using it for another 6 months! If you can not take it back to the shop then email or telephone them about the problem and have them liaise for you with the local sales/dealer representative. If you can not do this or get no satisfaction from this course of action then contact the MANUFACTURER DIRECTLY. If after doing all this you have not been satisfied with the efforts of the dealer and manufacturer to resolve your problem THEN go to the internet to bitch and whine in the hope that you can persuade them to see your side of things. In fact go see a lawyer first and see if they can't get you what you want. Internet bitch whine last, everything else first. Comprende?
Bypassing steps 1 and 2 and jumping straight to 3 is the action of a nice person!
Chances are, if you had taken it straight to the shop as soon as you saw the damage you would have been flying around on a different and undamaged Fuel for the last 6 months you prick!!!!
*sorry having a bad day and I have no patience for world class idiocy.