Dimitri has been so cool with everyone I talked to about demos. He's lent kites to people that are staying on vacation for an extended period. The more you ride it, the more you'll fall in love with it.
This is why I have been a customer since 2010!!!
He lets me test all kites and is so cool about equipment. Lent me even harness and wetsuit!
Some people on forum have negative thoughs i have seen. But once you meet Dimitri and get the Epic Support he gives you are sold. The products are Awesome and quality of the kites is top notch.
I go once every year to OBX to test the new stuff and end up buying new stuff and buy for friends also.