I've said it before but feel I need to shout it out again...loud!
We have been dealing with Epic for a while now and the service they have given us has simply been exceptional and also so easy...why do some companies make it so hard to deal with them, placing orders and getting gear in, particularly!?
We don't get the usual "yeh no problem you'll have the kites/board etc in two weeks" we get them in just a few days shipped direct to us...sometimes like the past few urgent orders we have put into them it has taken only two days from the USA to us here in the UK....no hassles, no lies, no delays...just done, each time and every time!
Maybe other brands have improved also but this was often our experience with other "big" companies.
I have to make a special thanks also to the lady in the office sorting the orders etc she has proved also to be so efficient answering emails etc in minutes which in turn allows us to answer our customers almost immediately.
Obviously we also want to once again thank both Dimitri & Helen for offering both an awesome product but also for running such a well oiled business.
Cheers guys, I know how hard you all work but man it shows and you are making so many people so happy!