Well it seems I am the only one who seemed to have got a perfect service.
I had one of the first Sector boards, first I got in contact with Airush USA the product manager(Dave T.), who himself tried to work things out for me and even sent me some parts...
I live in Europe, when this did not workout, he contacted the dealer/importer, and after getting us in contact with each othe, everything got worked out in no time!
I received a new board, without any discusion, when it happened the newer board version1.5 had the same problem, I got a new version2 board for just a small amount (100€) all shipping back and forward(From one EU country to another) was paid by airush!
This gave me comfidence.
I have no Airush kites or other gear and am not affiliated to airush by any means, just to make that clear
(Frank L. Belgium)