yes... i am a sucker!
As I said in my first email, I used the socks 5 times(2-3 hours per session), sandy beach and coarse sandy beach.
Like I also said in first email, both left and right socks had the same issue.
I'm not going to send you any more money. But I would like a refund!
I am going to post this on http://www.kiteforum.com/
, because I think other consumers should know about my experience with the product.
I used the Zem Gear Ninja Split Toe High, which I really liked as well, in the same environment for about 6 months (30-35 sessions) before they fell apart, just for comparison.
On May 7, 2013 2:04 PM, "Swiss Barefoot Company | Support" <email@example.com> wrote:
Dear Mr Johnson,
great to hear that you love them.
We are not sure how that happened, the SPS is highly cut resistant.
Test people have used the SPS over months in all sorts of daily outdoor barefoot living. Most of the activities
were board sport and beach sport, but also running on soft ground. They all reported good protection against
all sorts of injuries apart from puncture which cannot be secured by knitted fabrics.
Technically the cut protection was tested by the German TÜV where it got a grade II test result.
The responsible technician told us that this is sufficient for the protection claims by the
Swiss Barefoot Company set for the SPS.
The SPS is “cut resistant” but not “cut proof” analogous to the water exposure of watches.
We can offer you to order a new SPS for a special price of only 30€ plus VAT plus shipment instead of 60€.
How long did you use the SPS so far ?
How is the surface of the surfspots you have been using the SPS ?
I hope we will find a way to make both sides happy, and sure we will.
Swiss Barefoot Company | Support firstname.lastname@example.org
On 04.05.2013 18:12, Scott Johnson wrote:
How's it going?
Really love my Protection socks!
However, they have developed small holes, at the heels, after about 5
sessions. Please see the pictures. (both left and right socks have the
I have been using them for kiteboarding. Two of the sessions where in
salt water, pacific ocean, southern California, sandy beach with some
rocks. The rest of the time I was using them at a mountain desert lake
(southern Sierra's CA), fresh water, with coarse sand on the beaches.
Would love a replacement pair. Or a refund.