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 Post subject: End of Production Year Cabrinha Warranty
PostPosted: Sun Feb 03, 2013 5:13 am 
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Joined: Thu Dec 13, 2012 2:54 pm
Posts: 19
Hello all,

Surprised to learn that when you purchase, a year end 2012 brand new kite from a dealer the company will not offer a year warranty from date of purchase.

Apparently, once the production year comes to an end so does the warranty.

Is this in fact true?

w_ndr


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 Post subject: Re: End of Production Year Cabrinha Warranty
PostPosted: Sun Feb 03, 2013 6:38 am 
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Joined: Wed Jan 08, 2003 1:00 am
Posts: 2588
Location: Madison, Wi. Cabrinha, Slingshot, Blade, Axis, Mystic, NP Surf.
No, 1 year from date of purchase. Someone is pulling your leg.

Bob
www.kiteridersllc.com


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 Post subject: Re: End of Production Year Cabrinha Warranty
PostPosted: Sun Feb 03, 2013 8:01 am 
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Bob,

Why would the shop owner (cabrinha distributor) "pull my leg" ?

If, in fact, what you say is true wouldn't this be bad business practice?

Anyone else care to chime in.

Regards,
windr


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 Post subject: Re: End of Production Year Cabrinha Warranty
PostPosted: Sun Feb 03, 2013 8:45 am 
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Joined: Thu Oct 06, 2011 8:03 am
Posts: 87
If it's true then it seems quite unfair.

BTW it has been years since I have seen a claim for a kite...


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 Post subject: Re: End of Production Year Cabrinha Warranty
PostPosted: Sun Feb 03, 2013 10:40 am 
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Joined: Wed Oct 16, 2002 1:00 am
Posts: 1549
Location: Dublin, Ireland
We have consumer protection laws to protect against nonsense like that. If a good is faulty then the shop must either repair, replace or refund.

Most goods are covered for 1 year, electronics for 2 years


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 Post subject: Re: End of Production Year Cabrinha Warranty
PostPosted: Sun Feb 03, 2013 11:12 am 
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O.k. Just to open this up a bit let's include boards.

Agree, if true seems unfair and in a way you would think that Cabrinha would still give the 1 year at the date of purchase because they have confidence in their products.

windr


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 Post subject: Re: End of Production Year Cabrinha Warranty
PostPosted: Sun Feb 03, 2013 4:35 pm 
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Joined: Thu May 29, 2003 10:09 pm
Posts: 233
Location: MIAMI
you could simply use the internet to read the first sentence of the Cabrinha warranty for clarification...


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 Post subject: Re: End of Production Year Cabrinha Warranty
PostPosted: Sun Feb 03, 2013 9:12 pm 
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Posts: 19
MKM wrote:
you could simply use the internet to read the first sentence of the Cabrinha warranty for clarification...


Now, suppose you bought it from a distributor and not a dealer...


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 Post subject: Re: End of Production Year Cabrinha Warranty
PostPosted: Mon Feb 04, 2013 2:33 am 
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Joined: Wed Dec 20, 2006 2:39 am
Posts: 530
Location: Kite Shop
Bob is right. He and I are both Cab dealers and on their warranty form dealers submit, it says "date of purchase".

Maybe Bob was trying to be diplomatic when he said someone was pulling your leg. In reality, whoever told you it was production year was just wrong. There, I said it.

- Stafford

www.adventurekiteboarding.com


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 Post subject: Re: End of Production Year Cabrinha Warranty
PostPosted: Tue Feb 05, 2013 5:52 am 
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Joined: Sun Jan 06, 2002 1:00 am
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Location: Mauritius, waterman since 1960
It could be possible that you paid very little for the board and thereby renounced on warranty rights ?
Nico


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