I don t understand how after changing for a new buckle it was still not working??? That means that the buckle was not the issue I guess! right?
I own a school and use almost only EPIC gear for teaching, rental and myself. We have been using EPIC since the first day, 4 years ago, and teaching over 400 hours of lesson per month and never had any problem with the teeth of the plastic buckle or with the whole depower system in general!
Are you sure this is not your depower strap that got thinner somehow( stayed too long at sun, got exposed to chemicals .....)?
Do you really think that I'd care to care what's the exact cause after:
1)replacing the trimmer on my buddy's bar because of the same issue
2)getting the same problem on my-own bar a month or so later
3)having ridden for 2 days in 18-35 conditions with non-working trimmer and going bananas in gusts and jumps
4)having an awesome 14-22 session despite a non-working trimmer and going bananas in gusts and jumps
5)never even hearing of such problems in over 6 years that I have been riding prior to getting an Epic bar
6)having invested in another brand's bar that just works out of the box and is just tons better all-around
Now, to make things clear, I really like Dimitri's kites - that is despite some horror stories about quality that I've heard - I'm taking my chances as at this point I don't see anything else on the market that suits my needs/level of riding any better. That being said, the bar is a total disappointment. I've made a mistake of getting the 3G bar even though I already had some experience with it and knew that it's far from being perfect . Well, I paid for my mistake - will not make the same one again. The greedy man always pays twice - right?