Dimitri you cant please everyone. Ceasar is one of those people.
Ceasar if you truly want to resolve this then do this with a little dignity by e-mail.
I tried that many times but always got the same responses that I'm the only one those failures happened to. Only the delaminating valve issue I see as partly resolved when I was sent 2 replacement valves for which I had to cover the repair cost myself.
Instead of acting like a wining child. I'm sure some of the points you make are valid. But i know what Dimitri and his wife do for customers and i doubt they would threat you differently. Although (specially) as a (ex) teamrider you acting highly unproffesional.
From the list of problems and the pictures of the bar and my personal experiences with the gear i can be very sure you have been very sloppy with your gear maybe even deliberately destroyed stuff for extra exposure.
What? You are stupid! Nothing more to say about your silly statements there...
I think critics and feedback are good but by dragging this, this unproffesional it doesnt solve anything. Personally i think its very reasonable that Dimitri offered you a replacement QR and you pay the shipping. From the video you still opened the QR pretty easy so not 100% sure what your point was.
No, your boss did not offer me a working QR at all (neither sending it for free or asking me paying for the shipping). Instead he forwarded my complaint to the Blade boss to resolve and I did not get any replacement from them.
Again if you truly want this resolved act like a grown up instead of a spoiled kid and resolve your differences with Dimitri by email. I agree you probably have some valid points but i also think a reasonable sollution has been given.
Again- I tried to resolve the issues by email many times but only got the same responses that I'm the only one that happened to and that's it. That's what your boss calls bending backwards to satisfy customers.
And you are wrong again- no solution was given and I still have a none-working Epic QR and broken struts.
The bar is a year old. Nothing I can do there anymore but to warn others to better get something of decent quality instead of that rubbish.
You Epic followers can go on and on and every time someone posts such crap I will repeat myself with the truth until you get it into your heads...