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 Post subject: Union Island Kitesurf
PostPosted: Thu Sep 19, 2013 3:46 pm 
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Joined: Mon Jul 25, 2011 4:16 pm
Posts: 8
Hi,

I had booked my vacation in Union Island (Granadine) to JT pro center (www.kitesurfgrenadines.com) from Dec. 30 to Jan 13.
Someone is already been here? Any comments or suggestion?

thanks
Simo


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 Post subject: Re: UNION ISLAND KITESURF
PostPosted: Thu Sep 19, 2013 3:59 pm 
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Joined: Tue Sep 04, 2012 3:21 pm
Posts: 292
Location: Canada
You seem to be going when the best wind conditions are which is a smart move. Also try to deal with Linn as much as possible she is the most helpful.


Last edited by shawn13 on Mon Jan 20, 2014 6:04 pm, edited 1 time in total.

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 Post subject: Re: UNION ISLAND KITESURF
PostPosted: Thu Sep 19, 2013 5:20 pm 
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shawn13 wrote:
I have posted a thorough review

http://www.kiteforum.com/viewtopic.php?f=1&t=2379616

You seem to be going when the best wind conditions are which is a smart move. Also try to deal with Linn as much as possible she is the most helpful.



I read your review and I am a little surprise about JT, his website seems that everythings are oriented on kite's service!?! I hope that something is changed from your trip!
Thanks for your suggestion about Linn.
If you have any other suggestion please contact me.

see you
Simo


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 Post subject: Re: Union Island Kitesurf
PostPosted: Thu Sep 19, 2013 6:19 pm 
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Joined: Thu Jul 28, 2011 9:03 pm
Posts: 9
Dear Shawn,

Sorry for having not answered earlier regarding your bad experience at our kite spot.
It has come to my attention that you seem very eager to let people know about it, so I have decided to step in and let you know our side of the story.

Firstly, I was never made aware, at the time of your stay here with us on Union Island, that you were unhappy.
When we met, you seemed friendly towards me and happy that we brought you with our boat for a fun evening on Happy Island, free of charge.

This review, I have to admit, was very surprising to myself and the other staff members at JT Pro Center.

We have one of the windiest spots in the Caribbean but like anywhere in the world there can be unlucky days. If only we could control the wind ...

Unfortunately, you came at a wind-less time and I realize how frustrating that is for kitesurfers. Short time vacations are subject to more unreliable conditions and we can not predict the wind forecast.

We had just opened the kite school and you unluckily came on one of the only low wind periods of our past season. We were not prepared for no wind activities then, which should be a good sign, however, we have updated our website with all the new activities available now so that your experience will never be repeated again.
Please see our updated website: http://www.kitesurfgrenadines.com

You mentioned that you were not happy with the organization of the center but you never had to pay anything for it. You paid for your stay in the hotel only.
The kiteschool is separated from the hotel and the website is just here to facilitate the communication between kiters and the accommodation.

Linn was part owner of the Kite Center as well, at the time. We always tried to have one of us available to help the customers. If she was a great help to you that means the kite center was also a great help to you...

I know I wasn't very present during your stay and I am sorry about that, but I was extremely busy.

Kite tours were put on hold during that time because there was no wind. All guests staying at the hotel are made aware of day trips available everyday by sail boat or speed boat, only a few meters from the hotel.

We do not offer an all inclusive service as the kiteschool and hotel are separated, but we are always willing to help make our clients experience the best we can.

Most people were very happy with their experience with us on Union Island and many of them have rebooked to come back in the near future.

I am disappointed to know that you didn't experience the spot the way I see it and live it every day, the perfect kite paradise.

Any one else wondering about the spot, there are several great reviews online on trip advisor and other forums.

It is you, our customers, who we want to make happy. Your feedback is highly appreciated so I would like to thank you, we have taken your remarks into consideration.
There are always things we can do better, but we can not please 100% of our customers at all times but we do try our best.

We are working extremely hard during this off season to ensure that the service is at it's very best for this new coming season. The kiteschool is seeing a massive overhaul with a new beach bar, new gear, new boats and a better organization.

Several pro kiteboarder will be flying to the island as well.

This coming season we promise to offer a great service and the best Full Moon parties.

We look forward to welcoming you and future customers to Union Island.
We will make sure to meet your expectations and make your experience an unforgettable one.


Kind Regards,

Jeremie Tronet


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 Post subject: Re: Union Island Kitesurf
PostPosted: Thu Sep 19, 2013 11:03 pm 
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Joined: Sun Nov 03, 2002 1:00 am
Posts: 3952
Location: OUTER BANKS (NC) USA. Owner of EPICKITES
I don't know what's going on, but all I know is that my wife Helen and I are going back to the Grenadines and our base will be "Union Island". My wife wants to stay a month, but since I have to work, I can stay only 2 weeks max because I need to visit other beautiful places and promote my company. All the guys at JT Pro Center were very helpful but again we were kiting all over the place using every resources to get there and these guys were a big help. My wife actually wrote the article on the KITEBOARDER mag about the Grenadines on the last issue.
Bellow are some pictures from our trip this past winter.


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Last edited by Dimitri M on Fri Sep 20, 2013 5:42 am, edited 1 time in total.
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 Post subject: Re: Union Island Kitesurf
PostPosted: Fri Sep 20, 2013 3:49 am 
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Joined: Wed Mar 13, 2013 3:35 am
Posts: 3
I was there last Feb right after Dimitiri was there. Had a great time. The SVG and Union are not like Aruba or the Cayman's. Expect a very rustic island, very quite and calm. Ask lots of questions to the locals and employee's at the hotel. Wind was epic every day for the 2 weeks I was there. I also had 4 great lessons with Jeremie that had me progress to unhooked very quickly. Go into town for lunch and dinner as there are some great local places. Do not expect a Sandal's type experience. Bring everything you need as there are not many stores. You will have a great time. Take a boat tour out to the local islands, very worth while.


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 Post subject: Re: Union Island Kitesurf
PostPosted: Fri Sep 20, 2013 8:19 am 
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Joined: Mon Jul 25, 2011 4:16 pm
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@Dimitri @CNDkiter Thanks for your experence review!

If somebody will come back in Union from 30 dec to 13 jan...see you there!!!


Simo


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 Post subject: Re: Union Island Kitesurf
PostPosted: Fri Sep 20, 2013 11:03 am 
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Joined: Fri Sep 20, 2013 10:17 am
Posts: 3
Hi there. My name is Rik and i'm the captain of the North Kite Catamaran that was mentioned in the initial post here. We run kite cruises all through the Caribbean island chain and I remember specifically the period mentioned by the unhappy visitor. The date was between 3rd and 13th March and I remember it well as it was one of the only trips we did all season without wind. The Grenadines in my opinion are the windiest islands out of the whole chain and the season is longer than in the northern islands such as antigua or BVI. To be fair there is definitely a dip in the season around mid March to mid May. During this period the wind can fall below 12 kts. Saying this a week NEVER goes by without kiting. Even during the week in question we were out on the water most days albeit with a 14 and larger board.
Union island is possibly my personal favorite spot as it offers turquoise, super flat water with constant stable wind.... However, we have guests of all levels and it must be said that this spot is not for beginners due to the leeward anchorage which makes it dangerous to loose upwind ground.
The Grenadines is about adventure and exploring, thats why for us its our top destination. One day we kite in union lagoon and the next we sail to the Cays and kite with the turtles. The day after waveriding in Mayreau or Canouan..... There is heaps of variety and Union is just one out of 8 places we visit on our Grenadines cruises.
In conclusion I feel it is unfair to judge a destination from one trip without wind. For further info you can have a look at

www.caribbeankitecruise.com

Thanks


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 Post subject: Re: Union Island Kitesurf
PostPosted: Mon Jan 20, 2014 5:24 pm 
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Joined: Mon Jul 25, 2011 4:16 pm
Posts: 8
Hi Guys,

I have been in Union Island (Ancorage Hotel) from dec. 30 till Jan 9, 2014 and I can tell to everybody that is the Kite's paradise!!!
Main spot where is located JT pro center is wonderfull, flat water and consistant wind... I found 18-25 knots everyday for all day...yes also during the night!!! Similar condition I found only in Brasil...but the difference is that you are in Caribbean with their great place and their turquese see water!!!
There are other spots on Union and in the close islands...check on http://www.kitesurfgrenadines.com/grena ... ing-spots/
I have been in Big sand (waves), Frigate (super flat) and Mayroo (waves spot instead flat spot in high-high season is full of boat)...all spots are very beautiful!
The incredible thing is that When I come back to Barbados for last 4 days I thought Barbados is a not nice place...just because I saw the paradise...ahahaha! Then I make ashamed for that I thought...Barbados is very nice too!!!
In JT pro center, Jeremie, Zoe and all staff are very friendly and ready to give you any kind of suggestion that you need.
I will come back for sure!!!


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 Post subject: Re: Union Island Kitesurf
PostPosted: Mon Jan 20, 2014 8:25 pm 
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Joined: Mon Jun 16, 2008 5:57 pm
Posts: 84
Location: Bath, UK
captainrik wrote:
To be fair there is definitely a dip in the season around mid March to mid May. During this period the wind can fall below 12 kts.


Hi, is this the norm?

I'm thinking of coming to the caribbean for the first two weeks of March. I weigh 100kg so not looking forward watching my GF kite most of the time on my kit


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