You have got to be joking .....
LIKE MOST COMPANIES DO !
WOW....
This is gotta be the most ridiculous statement any one could make and even stupider from a owner of a kite company. Arrogant, condescending and just plain stupid
This has no bearing on EPIC gear or customer support, I have never use the gear or experienced customer support.
However after reading this statement I have no intention of becoming a customer.
There are many good companies and most companies deliver great products with great customer service, some do suck but its the exception not the rule, or MOST as big D puts it..
I am sorry you feel that way Mr.
Xtream but again you have no idea what's going on behind the scenes do you!!! In my quote I said: "
most companies" that doesn't mean all the kite companies. For a fact I know 11 kite companies that do take short cuts to save money. So please take a big breath, step back, smile at your wife and do some intense research before posting things that you have no clue.
As you can see I enjoy flying other kite companies. For example Naish is a great company and for sure these guys don't take short cuts. They have a great product.
So once again this is not a ridiculous statement like your mentioned on your above post, its the plain truth. But what do I know, I am just a customer like you, correct?