eree wrote:...
you sound just like one certain kite brand with double S abbreviation worthless infomercial sounds like. you are contradicting yourself. why do you need so much customer support if your gear is quote: bomb-proof? are you having problems with your "domestic" product?
and nice definition of the PERFORMANCE! now i know what it means, still not clear what are its measuring units thou...
Nah, you're reading too much into it.
I think those things are important and are true of many brands.
Instead of starting another flame thread, why don't you just answer the OP question and discuss what you think is important in a brand?
And seriously, you think we can agree on what makes "performance" good in this thread? To each his own. Performance is what you like in a kite, there are a lot of differences out there. There are kites out there that perform well that I wouldn't buy because the quality is poor or the customer support is lacking.
There is no brand that has zero issues. Sooner or later if you stick with a brand you are going to need support. And it sure is nice when you make that call to have the guy on the other end of the phone helping you and not trying to sell you a new kite. I've been there. It is frustrating...