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A message for US West Coast Airush Rep.

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Haole_Built
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A message for US West Coast Airush Rep.

Postby Haole_Built » Mon Oct 28, 2013 10:18 pm

Kyle... due to your outstanding service; I had to order these from England.... Yes, England. You know, fish, chips, cup o' tea, bad food, worse weather, Mary Poppins … England!

Thanks for nothing!
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20131028_110929.jpg

markchatwin
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Re: A message for US West Coast Airush Rep.

Postby markchatwin » Mon Oct 28, 2013 10:45 pm

I won't speak of Kyle since I don't know him. However an issue I had with them was never replied to when I used their "contact" form on their website. Did you try to contact Airush there?

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NYKiter
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Re: A message for US West Coast Airush Rep.

Postby NYKiter » Tue Oct 29, 2013 1:24 pm

Ouch...all the companies read this forum closely....no doubt you have been heard... :shout:

norcom
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Re: A message for US West Coast Airush Rep.

Postby norcom » Tue Oct 29, 2013 2:09 pm

+1 on NOT getting a reply through their website "Contact" form.

And yet I still picked up the Airush Lithium Zero.

Schmidy
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Re: A message for US West Coast Airush Rep.

Postby Schmidy » Tue Oct 29, 2013 2:38 pm

NYKiter wrote:Ouch...all the companies read this forum closely....no doubt you have been heard... :shout:


We hear you loud and clear.

Although I can't speak on behalf of Kyle right now, I will find out why Airush North America did not have these spare parts in stock.

About the contact form. We will do our best in the future to get back to you promptly. Please do not be afraid to contact your local retailers or distributors on technical questions either.

Best Regards, :thumb:
Marc Schmid
Airush International

mike dubs
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Re: A message for US West Coast Airush Rep.

Postby mike dubs » Tue Oct 29, 2013 3:59 pm

I also didn't get a reply from Kyle when I sent a message to his Facebook page.

perhaps he needs to ride less and work more! just a thought.

Mike

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Kyle_F
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Re: A message for US West Coast Airush Rep.

Postby Kyle_F » Tue Oct 29, 2013 4:39 pm

Haole-Built,
I have the parts in the picture here in the US ready to fire off. I'm not sure how you tried to contact me but I did not receive your request. Please email me directly for anything you need in North America for Airush.

Mike G,
Perhaps I should spend more time on Facebook. :D In the future please email me directly if you need any help with Airush in North America.

Our Airush dealers are also a good resource for tracking down parts and information.

Kyle@tridentsports.com

Schmidy
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Re: A message for US West Coast Airush Rep.

Postby Schmidy » Tue Oct 29, 2013 4:46 pm

mike dubs wrote:I also didn't get a reply from Kyle when I sent a message to his Facebook page.

perhaps he needs to ride less and work more! just a thought.

Mike


you messaged his private facebook account?

Kyle works the hardest to manage the entire North Americas with shipping, retail and customer service, marketing, etc. while managing being a father to a several month old. I have seen him working at 3-4am while its 12 hours ahead in Cape Town so honestly Mike I disagree.

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singlemalt
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Re: A message for US West Coast Airush Rep.

Postby singlemalt » Tue Oct 29, 2013 4:59 pm

Being the largest North American Airush Dealer I can certainly say that Kyle does an amazing job.

He has always gotten us what we needed and in a timely manner. He's definitely got his hands full but he's never let us down. :thumb:

mike dubs
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Re: A message for US West Coast Airush Rep.

Postby mike dubs » Tue Oct 29, 2013 6:49 pm

It was his private account as I saw a great shot of him on a Compact and that was what my query related to.

I did say "maybe and just a thought", and only said it following the other comments, but I stand corrected if that is not the case.

mike


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