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 Post subject: Urgent Product Safety Alert: Switch Kite Leash
PostPosted: Wed May 07, 2014 3:38 pm 
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Joined: Mon Sep 24, 2001 1:00 am
Posts: 29608
Location: World (KF Admin)
Switch Kites News:

Urgent Product Safety Alert

Product: Switch Kite Leash (SKU 124-0 & SKU 205-0)


Attachment:
switch mod.png
switch mod.png [ 139.86 KIB | Viewed 1443 times ]


It has come to our attention that in some rare cases, the safety release of our kite leash may become difficult to activate, due to the buildup of sand deposits in the leash sleeve.

Kite leashes manufactured from December 2013 and sold as part of the Controller2 or as a separate product may be affected by this issue.

If you have purchased either a Kite Leash or Controller2 within this period, please read the following information.

What action should you take?

Your safety is paramount to Switch and we strongly recommend conducting a simple manual modification to your kite leash to ensure sand drains away from the safety release. Failure to keep the safety release free from sand and the risk of malfunctioning may cause or contribute to an accident and possible serious injury or death.

To ensure your leash is 100% safe please follow the steps below.

1. On the main menu choose Bars then Controller2 (http://switchkites.com/controller2.html)
2. Click on page menu Manual
3. Scroll to Urgent Kite Leash Safety Alert
4. Watch short instructional video
5. Follow instructions

http://www.youtube.com/watch?v=zL_HXYehrvQ



Additional information: If you have questions regarding this notice, please contact our Customer Service team by
phone +64 9 889 0814 during the hours of 7.00am to 10.00pm (NZST) or call via our live chat on our website or send an email to
warranty@switchkites.com.


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 Post subject: Re: Urgent Product Safety Alert: Switch Kite Leash
PostPosted: Thu May 08, 2014 5:49 am 
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Joined: Mon May 05, 2014 7:42 am
Posts: 10
Nice to see Switch taking responsibility.


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 Post subject: Re: Urgent Product Safety Alert: Switch Kite Leash
PostPosted: Thu May 08, 2014 6:07 am 
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Joined: Mon Sep 24, 2001 1:00 am
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Location: World (KF Admin)
I agree! Always :thumb: when a company goes forward with safety alerts!


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 Post subject: Re: Urgent Product Safety Alert: Switch Kite Leash
PostPosted: Thu May 08, 2014 10:24 am 
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Joined: Sun Jun 03, 2012 1:54 am
Posts: 260
Excellent company ethics.

Well done Switch :thumb:


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 Post subject: Re: Urgent Product Safety Alert: Switch Kite Leash
PostPosted: Thu May 08, 2014 1:18 pm 
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Joined: Tue Oct 14, 2008 9:14 am
Posts: 618
Location: outer space
Maybe one can use a soldering iron....this would melt a hole and no sigaret lighter needed afterwards.
Cheers
Dude :cool2:


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