The first Thread i read , after a 5-day HG and PG flying trip ; and i see THIS ...
As any PG flyer on this forum will note ; i ain't very good on those things , because
of the choice i had narrowed down to for my next PG : (Ozone Delta-2, or a Gin Carrera ).
My forte is mostly on a Rigid wing HG.
Because of this Thread , i'm gonna get the Gin ; if i need to do a B-line down, to
escape a cloud, i want the thing to hold together on Exit !!
Also, it appears that Ozone might have slipped into that :
"Too Big, to give proper costumer service thing" ?
Yea -- i'll be sending a copy of this, to both Ozone And Gin ; so they can respond, if
i'm overreacting a bit ? And i use mostly the Ozone Edge since 2008, for my quiver
and that might also change if i see more Threads like this !
s1buell_wl wrote:This is my 19m after three self launches from sand. When I talked to Ozone they told me they would not do anything because they felt I hit something. These pictures are from two struts showing the same problem.
Kite used 6 times no bangs off the water or crashes of any kind
You can see the stitching eats right through the rip-stop. Petty sad for a kite use 6 times.
So if you buy one dont expect any support from Ozone
Thanks Ozone! (reply below)
Ok, different than what I thought you were explaining. Those look like scuff marks. But I had the Ozone warranty center take a look without giving my opinion. Their take is that these are abrasions which are evident by the scratch marks on the canopy and the cut stitch that can be seen in a couple photos. This can be a result of rubbing across a rock or something during launch/landing, or something like that.
What do they think of their customers? Do they think we're all stupid? Or just general lairs?
I have allot of Ozone gear and was shocked by the response. I can not say I will replace any of my gear again with the Ozone brand. Flying gear included. There is to many good brands out there that stand behind their products!