Post subject: Brands that have a presence on this forum
Posted: Wed Jun 04, 2014 3:00 pm
Very Frequent Poster
Joined: Sun Dec 10, 2006 4:10 pm Posts: 502
With all the talk about Ozone not caring about it's customers I was wondering which brands care enough to have a presence on this forum? And actually solve problems? I wonder if the heads of the kite companies tell their "crew" to keep tabs on the general "word on the street"?
For example I have found that Dan-at-North jumps in to deal with North issues.
Also Dimitri M jumps in to handle any Epic issues.
Cab Driver I think has chimed in for Cabrinha.
I definitely want to deal with companies who communicate with it's customers. Granted I know the dealer is the 1st GoTo but it's nice when the company will talk to you even when you've got a used kite or some dumb question...
Post subject: Re: Brands that have a presence on this forum
Posted: Thu Jun 05, 2014 1:17 pm
Joined: Thu Jun 05, 2014 2:27 am Posts: 207
I just got on here to speak for my business. As a owner of an online shop and school I find it important to keep tabs on what the "people" want. I really pride myself as being the most honest guy in the business. I have also had many issues with different companies in the past and have learned a lot from trial by error. Like we get more flies with sugar then vinegar. So I want to be helpful to my customers in any way I can...
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