Whoa. This took a turn over the weekend.
A. First of all, Babel, a huge apology. You were right and I was wrong. And I was kind of bitchy about it too. I'm very sorry.
B. Heinzbush, another apology. I don't blame you for switching brands if the patch was such a huge deal for you this year. I know it sounds terrible now, but I honestly had not heard a single complaint about chafe/holes in the canopy. Just today (I swear) I got a call from a dealer with a customer with exactly this problem in Miami and we offered to sew a patch on the space for the customer. I know that you were unhappy with this solution, but it seems pretty fair to me... It's the same thing that the factory would have done. I would think that it wouldn't affect resale if it was done cleanly by a professional shop, and as I mentioned, we'd be happy to pick up the cost for the alteration.
For the record, it's not that North or I have been lying about any issue. I really had not heard of a single person complaining about the cap chafing the canopy. I have 5 2014 Rebels in my demo quiver that are about exactly one year old. They have been used and abused all over North America/Mexico this past year, often rolled up sandy and wet, occasionally self rescued on, basically as thrashed as a kite can get in one year, and it does not show any signs of this same chafe. However, people treat kites differently, and even if you're taking exemplary care of your kite, there may be something that you do that causes the chafe. As far as this one customer in FL I found out that he was rolling his kite up with the cap off of the cover, and it appears that the little prongs inside the valve were causing the chafe. Regardless, as I said, if you have an issue with your Rebel chafing the canopy, contact your dealer and if you have any issues with that, contact me here.
Sorry to everyone for misinformation, I assure you it was unintentional. And if you own a 2014 Rebel I really wouldn't be stressed about this issue... Check your kite to see if you have any premature wear, and if you are at all worried about it, throw a small piece of repair tape on the canopy where it contacts the inflate valve as a precaution.