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CoastRider
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Postby CoastRider » Tue Aug 04, 2015 8:04 pm
Hi Guys,
Knee seam has come apart on my Oneil Epic 2 5.5mm wetsuit - is this repairable? I've only had it since April
It's split along the top of the kneed pad seam:
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CoastRider
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Postby CoastRider » Wed Aug 05, 2015 2:50 pm
I guess not
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RideLow
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Postby RideLow » Wed Aug 05, 2015 3:42 pm
If it is a seam, you should have the shop you bought it from do a warranty on it.
This is ofc if you have good conscience and have used the suit correctly.
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joe_mgh
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Postby joe_mgh » Wed Aug 05, 2015 3:47 pm
It's a warranty claim when the seam goes like that. We (O'Neill Wetsuits in Europe) can deal with it through the original retailer that you bought it from. Just get it back to them.
Cheers,
Joe
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POACHER
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Postby POACHER » Thu Aug 06, 2015 1:42 am
Yeah try the warranty first. Hopefully they take care of you.
if they snub you, Aquaseal the piss out of it. Then your O'neill suit will soon be like mine-
90% Aquaseal, 10% Neoprene.
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CoastRider
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Postby CoastRider » Thu Aug 06, 2015 12:09 pm
joe_mgh wrote:It's a warranty claim when the seam goes like that. We (O'Neill Wetsuits in Europe) can deal with it through the original retailer that you bought it from. Just get it back to them.
Cheers,
Joe
Thanks guys - I've sent it back to the retailer.
Hopefully they will replace it quickly or ill be hardcoring it in boardshorts + rash vest in the UK until they do
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