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You love it - SUP and kite shop in Dusseldorf - Do not buy!

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BillyGoatGruff
Frequent Poster
Posts: 282
Joined: Wed Mar 15, 2006 9:22 pm
Kiting since: 0
Local Beach: UK
Gear: Naish Torch's
Brand Affiliation: None

Re: You love it - SUP and kite shop in Dusseldorf - Do not buy!

Postby BillyGoatGruff » Sun Nov 11, 2018 9:58 pm

they are legit shop, they have great prices, they do deliver, they do not run scams. But that said - they do have terrible communication with the customer
I have bought 4 different Naish Torch's over the years from gerrit, the shop is real and the goods turned up in a week or two. I too found communication very poor but I would happily buy from them again (only using paypal this time). They want bank transer to save on fees, I always payed via bank transer in the past and had no issues. However seems they have a lot to sort out here !

zlatko23
Rare Poster
Posts: 5
Joined: Thu Jul 12, 2018 1:04 pm
Kiting since: 2016
Favorite Beaches: Keros(Limnos), Milos & Agios Nikolaos (Lefkada)
Style: Freeride
Gear: Cabrinha Drifter 5m, Switchblade 7m&10m, Contra 13m, CrazyFly Raptor LTD
Brand Affiliation: None

Re: You love it - SUP and kite shop in Dusseldorf - Do not buy!

Postby zlatko23 » Wed Nov 14, 2018 5:25 pm

To update on my previous post - I just got the refund for my return from August. So as I said - all legit, but could be slow.

Sgallian
Medium Poster
Posts: 67
Joined: Thu Apr 11, 2013 5:42 pm
Kiting since: 2012
Local Beach: La Saline - Reunion Island
Favorite Beaches: La Prairie - Mauritius
Tarifa
Style: Freeride - Freestyle - Strapless - Foil
Gear: 2014 Naish Parks , 2017 Naish Dash
NHP SplitBoard Carbon(2016)
Brand Affiliation: None

Re: You love it - SUP and kite shop in Dusseldorf - Do not buy!

Postby Sgallian » Thu Nov 15, 2018 6:36 am

Bought a kite+bar just a day before I saw this post, was a little worried since I made a bank transfer, but just received the kite a week after, good year, color...
Bar is still to be sent, I can understand that as it is a less common version (shorter bar for the wife), but I am quitte confident I'll get it when they restock it, as they always reply to emails (after 2 days sometimes).
So yes, as stated above, legit, and for me, if you're not in a hurry, the pretty good price is worth the wait...
Will pay by Paypal next time though.

Sgallian
Medium Poster
Posts: 67
Joined: Thu Apr 11, 2013 5:42 pm
Kiting since: 2012
Local Beach: La Saline - Reunion Island
Favorite Beaches: La Prairie - Mauritius
Tarifa
Style: Freeride - Freestyle - Strapless - Foil
Gear: 2014 Naish Parks , 2017 Naish Dash
NHP SplitBoard Carbon(2016)
Brand Affiliation: None

Re: You love it - SUP and kite shop in Dusseldorf - Do not buy!

Postby Sgallian » Tue Nov 27, 2018 1:45 pm

Update: bar has been received... Well, 3 weeks from the order to delivery of all the products, but as I was not in a hurry, quite a good deal! Will buy from them again.

mikelet
Frequent Poster
Posts: 395
Joined: Sat Mar 04, 2006 6:11 pm
Kiting since: 2002
Style: My own with or without straps
Gear: Reos,Switchblades and too many boards
Brand Affiliation: Please not...
Location: Windy places

Re: You love it - SUP and kite shop in Dusseldorf - Do not buy!

Postby mikelet » Tue Nov 27, 2018 2:25 pm

People is amazing !! , all this bad purchase experiences related here ( mine incluided ) and they keep throwing bucks at the discounts/ offers advertising ... :o
Sometimes i wonder if i'm from this planet ... :rollgrin:

Sgallian
Medium Poster
Posts: 67
Joined: Thu Apr 11, 2013 5:42 pm
Kiting since: 2012
Local Beach: La Saline - Reunion Island
Favorite Beaches: La Prairie - Mauritius
Tarifa
Style: Freeride - Freestyle - Strapless - Foil
Gear: 2014 Naish Parks , 2017 Naish Dash
NHP SplitBoard Carbon(2016)
Brand Affiliation: None

Re: You love it - SUP and kite shop in Dusseldorf - Do not buy!

Postby Sgallian » Tue Nov 27, 2018 2:47 pm

Well... 3 weeks delivery time (when I could have waited twice that much really, as long as everything came before Xmas) for more than 300€ cheaper than everywhere else...
I usually do not buy something just because it's on sale (haven't bought anything last Friday ;) ) but yeah, if you don't have an time issue, why not?


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