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Andoni & Windysite.com (Another bad experience)

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Postby Guest » Thu Sep 12, 2002 12:12 am

Well I also had a bad experience with him.

I have been stressing the past 4 weeks waiting a kite until yerterday, I canceled the order.

Here is the story:
Me and some friends ordered 4 X2. We waited with calm, after 2 weeks we start asking ... hey any news ? he started asking the VISA with very URGENCY to ship the kites.

After one of my friends sent him the VISA he just stop giving news,... he said tomorow I will send it , this every day , every day a tomorow, he did was sending the kites in DHL form and putting only one changing for two. One of my friends is waiting the kite missing and this is 4 weeks.

He just gave LAME escuses like overpassing the DHL truck, and my employee didnt send it because it was another color and so on. (If you know him you know the excuses) After that time he had the kites in his hand but every day was: I sent it today, or tomorow. He even invented a foney DHL tracking number !!! just to buy him some time.
I didnt send him my card or today I will be expecting my X2 also !.

I think when some of this happens is make a complaint to your credit card issuer, they go after the merchant for sure !.

Next thing is never buy gear again from a store who doesnt give you an INVOICE, and buy some GOOD store you have confidence.

To the dude in last post ... If I were you I would do two things:
1st - Make a good documented complaint to your credit card issuer
2nd - Send Andoni Aldraboni a warning: My money back or Kite OR ELSE the truth in all forums and beaches and a complaint to the proper authorities.

I know for experience cause Im linked to Ecommerce sites (Im web developer of http://www.offshore.pt) for accepting VISA you have to make an agreement with the bank in wich you state you will follow certain rules, one of them if only charging after the merchandise is sent. Andoni from windysite.com doesnt seem to be doing this.

Well thats up to him, I did my part sharing my bad experience with the comunity.

After all this shit I decided to ignore Naish marketing and go for Wipika 11.8 !

Hurricanic Winds,
Joao Correia

jever98
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Postby jever98 » Thu Sep 12, 2002 8:23 am

Hi Joao,

I never got an invoice, too...
Send me a mail if you are still looking for an X2, I might be moving and hence selling mine jever98@yahoo.com

Cheers
Nico

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Postby Carbon » Thu Sep 12, 2002 9:20 am

Has anybody had any dealtings with KiteProShop? (http://www.kiteproshop.com/)

I'm thinking of getting a kite at the end of the month and they have the cheapest prices.

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Postby jever98 » Thu Sep 12, 2002 9:40 am

They are very good. Highly recommended.

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Postby MissionMan » Thu Sep 12, 2002 9:48 am

Speak to one or two of the South African kite companies.

Ones to look at are:

http://www.tsunamisports.co.za (various brands - Speak to Shaun)
http://www.windsurf.co.za (wipika & cyclone - Speak to Richard)
http://www.capesport.co.za (Cape Town - Naish and Takoon)
http://www.ocean2air.co.za (Cabrinha and Ocean2air Boards - Speak to Rob Crystal)

All of them are reputable and the pricing you receive should be considerably lower than UK.

These are guys that I can verify exist through having actually been to their shops and I know the guys well.

There are a couple more I have skipped but I can't remember the web addresses.

Don't know how this compares to UK pricing, but to give you an idea (taken from tsunami) a 11.8 airblast will cost you 1096 Euro and a 14m X2 will cost you 1063 Euro. (Complete kites)

<font size=-1>[ This Message was edited by: MissionMan on 2002-09-12 11:05 ]</font>

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Postby jever98 » Thu Sep 12, 2002 10:30 am

Not to forget Angus from Cape Dr. http://www.capedr.co.za (wipika)
Brian from Suntrax http://www.suntrax.co.za (Naish, North)

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Postby MissionMan » Thu Sep 12, 2002 10:47 am

Angus/Cape Doctor is actually in partnership with windsurf.co.za(Durban Boardsailing is the Durban Branch and Cape Town is Angus who is on http://www.windsports.co.za / http://www.capedr.co.za) and you will see the details for cape town on the durban web page. Angus produces great boards.

Suntrax was one of the ones i couldn't remember (Brian).(North importers)

If anyone ever needs references on south african shops you can email news@kiteboard.co.za which sends out a mail to a large portion of the SA kiters and you should get back an opinion on an SA Board/Shop very quickly. Just remember to subscribe to the list first, so you are included in the responses by sending an email to subscribe@kiteboard.co.za Not sure who runs this list but its a nice source of information.

<font size=-1>[ This Message was edited by: MissionMan on 2002-09-12 11:49 ]</font>

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Postby PM » Thu Sep 12, 2002 10:43 pm

Have you already posted this bad experience in your site?


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